Commercial Contracts Manager

Posted 2 Days Ago
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Boston, MA
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
The Commercial Contracts Manager at Chewy will lead the lifecycle of commercial transactions, providing advice, drafting, reviewing, and negotiating contracts. They will work cross-functionally to ensure compliance, drive process improvements, and support training on commercial processes.
Summary Generated by Built In

Our Opportunity:

Chewy is seeking a Commercial Contracts Manager to join its Legal Team in Boston, MA! This is an exciting opportunity that requires the successful candidate to lead the full lifecycle of Chewy’s commercial transactions from initiation to completion. This ideal candidate must be client-service oriented with strong experience in vendor contracts and partnership-building. Attention to detail, proactive management of deadlines, and the ability to anticipate issues are crucial. Additionally, this role requires excellent contract processing, negotiation, communication, and organizational skills to effectively support our organization and drive success!

What you'll do:

  • Provide day-to-day contracting advice to business Team Members. Draft, review, and negotiate a wide range of commercial contracts, including but not limited to vendor agreements, statements of work, amendments, and non-disclosure agreements.
  • Work cross-functionally with the legal, procurement, and finance departments to ensure contracts are in compliance with company policies and legal requirements.
  • Drive process improvements and initiatives to track and simplify commercial transactions from beginning to end.
  • Support the implementation, maintenance, and business adoption of a contract lifecycle management system, using automation and workflows to streamline and improve the efficiency of contract review and management process.
  • Conduct legal research and provide guidance on contract interpretation, risks, and compliance issues.
  • Liaise with vendors and internal clients to ensure smooth contract negotiations and execution.
  • Maintain and update contract databases and management systems for easy retrieval and tracking of contract statuses.
  • Assist in developing and refining contract templates, clauses, and processes to improve efficiency and mitigate risks.
  • Provide training and support to the company’s departments on commercial transaction processes

What you'll need:

  • Bachelor’s degree required; paralegal certificate from an ABA-accredited program preferred.
  • 5+ years of contracts management, paralegal, or other comparable experience in a law firm or legal department with experience reviewing, drafting, and negotiating a broad range of commercial contracts.
  • Exceptional understanding of contract law and procurement practices.
  • Proven ability to lead and prioritize multiple projects and deadlines in a fast-paced environment.
  • Excellent negotiation, communication (both written and verbal), and interpersonal skills.
  • Strong analytical and problem-solving skills with attention to detail.
  • Proficient in Microsoft Office Suite and contract management software.
  • Client-service oriented with a proactive approach to addressing and resolving issues.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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The Company
HQ: Boston, MA
20,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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