Commerce Automation Specialist II (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
This role is within CrowdStrike's Commerce team, whose mission is to enable product-led growth through product trials and direct purchase.
The Commerce Automation Specialist II is an intellectually curious, action-oriented individual responsible for designing and managing workflows that move data through critical points of the buyer's journey.
In collaboration with teams in the Commerce and Information Technology organizations, the Commerce Automation Specialist II works to gather and implement data requirements for workflows that move data through critical points of the Commerce buyer's journey. The technical and collaborative nature of this role necessitates problem solving and the willingness to gain an in-depth understanding of data systems alongside the ability to communicate with technical and non-technical team members.
What You'll Do:

• Understanding Commerce attribution and operational analytics
• Understanding data engineering processes to manage Commerce data workflows that support data systems / integrations.
• Understand data systems that support Commerce services to effectively troubleshoot
• automation issues.
• Technical writing and documentation.
• User acceptance testing for new features and fixes.
• Communicating technical-level issues and understanding their importance in CrowdStrike's Commerce business.

What You'll Need:

• Bachelor's degree in Business Administration/Systems, Information Systems, Information Technology Management or a related field.
• 2-5 years experience working with CRM software and integrated systems.
• Basic SQL skills for troubleshooting and data analysis.
• Critical thinking, an astute attention to detail, and passion for knowing how systems work.
• Ability to work under pressure and meet deadlines in multi-stakeholder projects.
• Ability to efficiently context switch and communicate across disciplines.

Bonus Points:

• Startup experience.
• Prior work managing integrations between data systems and designing data flows.
• Issue and project tracking software experience (e.g., Jira); understanding of the software development and data lifecycle.
• Project management experience.
• Awareness of data management and data quality assurance best practices.

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Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $85,000 - $135,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.
Expected Close Date of Job Posting is:01-18-2025