Colorado Resort Guide Unlicensed ($5K Sign on Potential)

Posted 9 Days Ago
Be an Early Applicant
Salem Center, IN
Hybrid
Junior
Other • Travel • Hospitality
Hyatt is a leading global hospitality company offering 20 premier brands.
The Role
The Colorado Resort Guide is responsible for greeting customers and providing property tours, collecting customer information, and introducing them to licensed sales team members. The role involves building customer relationships and following a consultative sales process during tours, while maintaining effective communication and time management skills.
Summary Generated by Built In

Hourly Rate: $27.00

Targeted Application Deadline: 01/27/2025

$5K Sign on Bonus - Qualifier CO RE License.

1-years minimum RECENT Sales experience

Active CO RE License Prior to Start

$2,500 paid after successful completion of 45 days of employment.

$2,500 paid after successful completion of 180 days of employment.

JOB SUMMARY

Meet and Greet customers and tour them around the property prior to meeting with a licensed member of team.

include:

  • Meeting our customers and developing a quick relationship
  • Give prospect the proper expectation of what they will doing during the presentation
  • Use a discovery fact sheet to ask relevant questions about customers vacation needs, likes, dislikes and current habits
  • Take customer on a property tour to include a tour of one of our member units
  • Introduce customers to a member of our sales gallery team with a real estate license to show prices and incentives relevant to ownership

CANDIDATE PROFILE

Education and Experience

  • Required:
    • High school diploma or GED
    • Proficiency in English
    • Incumbent is required to obtain an active professional (Colorado) Real Estate License within 90 days from hire
  • Preferred:
    • One-year related experience

Successful Candidates:

  • Must be willing to work weekends and holidays as required by business needs

JOB SPECIFIC TASKS

Building and Maintaining Customer Base

  • Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained from the owner through discovery.
  • Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities by licensed salespersons.
  • The ability to work on-site in Breckenridge on a daily basis is an essential function of the job.

Tour Guide Presentation

  • Follow and adhere to the tour guide portion of the Consultative Sales Process when touring owners and guests.
  • Establish trust with the prospective owner and Owners throughout the entire tour process to build on-going rapport.
  • Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion provided in the discovery fact sheet so that licensed salespersons can utilize the information to customize their tour.
  • Provide prospective owners and Owners a Property and Model tour specific to their sales distribution site. 
  • Practice and continue to develop and improve tour script and presentation for future use (once licensed).

Other

  • Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
  • Demonstrate total understanding of the culture and processes of the organization.
  • Improve tour presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager, Coaches, Guests, Owners).
  • Participate in formal training sessions offered by management team.
  • Attend daily huddles and regularly scheduled team/manager meetings.
  • Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
  • Perform other duties as assigned.
  • Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc.) for activity when licensed.

We are committed to providing associates with benefits including:

  • Medical/Dental/Vision Insurance (HSA & FSA available)

  • Paid Time Off

  • Paid Sick Leave per Colorado law

  • Paid Holidays/Paid Floating Personal Days

  • 401(k) Retirement Savings Plan

  • Employee Stock Purchase Plan

  • Group Life/Disability Insurance

  • Tuition Reimbursement

  • Employee Assistance Program

  • Travel Discounts, including a family and friends’ rate

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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The Company
HQ: Chicago, IL
37,000 Employees
Hybrid Workplace
Year Founded: 1957

What We Do

Hyatt, headquartered in Chicago, is a leading global hospitality company offering 20 premier brands. As of March 31, 2021, Hyatt's portfolio included more than 1,000 hotel, all-inclusive, and wellness resort properties in 68 countries across six continents. Hyatt's purpose to care for people so they can be their best informs its business decisions and growth strategy and is intended to attract and retain top employees, build relationships with guests and create value for shareholders. Hyatt's subsidiaries operate, manage, franchise, own, lease, develop, license, or provide services to hotels, resorts, branded residences, and vacation ownership properties, including under the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Destination by Hyatt™, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, JdV by Hyatt™, Hyatt House®, Hyatt Place®, tommie™, UrCove, and Hyatt Residence Club® brand names, and operates the World of Hyatt® loyalty program that provides distinct benefits and exclusive experiences to its valued members. The term "Hyatt" is used for convenience on this page to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.

Why Work With Us

Hyatt is proud to have a culture where coworkers become friends and family. Our focus on care for employees and guests has served as the heart of our business and made Hyatt one of the best hospitality brands in the world. As we continue to grow -- even during the most challenging times -- we never lose sight of what’s most important: people.

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