Collision General Manager

Posted 19 Hours Ago
Be an Early Applicant
State College, PA
Mid level
Automotive • Manufacturing
The Role
The Collision General Manager oversees the entire operation of the service center, focusing on risk management, teammate development, financial performance, and ensuring compliance with repair standards. Responsibilities include recruiting talent, monitoring metrics, and delivering high-quality customer service.
Summary Generated by Built In

Service Center

State College PA

JOB SUMMARY

Caliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also recruit, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. Collision General Managers will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.

BENEFITS OF JOINING CALIBER

  • Benefits from day one When you join Caliber, you’ll become immediately eligible for medical, dental and vision
  • Industry Comparable Pay – Paid weekly
  • Paid Vacation & Holidays – Begin accruing day 1
  • Career growth opportunities – We promote from within!
  • Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS

  • 3+ years of Collision Management Experience
  • Must have a valid driver’s license and be eligible for coverage under our company insurance policy

ABILITIES/SKILLS/KNOWLEDGE

  • Advanced understanding of Collision Estimatics
  • Must have prior experience with CCC1
  • Advance understanding and knowledge of the repair process/procedures
  • Be able to understand instructions – written and verbal
  • Can prioritize competing tasks and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers
  • Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber’s more than 30,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day.

By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer

Top Skills

Ccc1
The Company
Lewisville, , Texas
7,217 Employees
On-site Workplace
Year Founded: 1997

What We Do

As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future.

With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry.

Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program.

At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large
Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact.

Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace

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