Collection Coordinator

Position Title:Collection Coordinator
Position Type: Temporary - Full-Time
Requisition ID: 34299
We are passionate about potatoes. But we're even more passionate about our People!
McCain knows the importance that food plays in people's lives - the power it has to bring people, families and communities together. That is why our purpose is celebrating real connections through delicious, planet-friendly food.
We do this together with our teams, business and community partners around the world because we know when we work and grow together, we succeed together.
Be a part of our family!
Job purpose:
As a Collection Coordinator, you will play a pivotal role in ensuring effective financial management within the organization's accounts department. Your expertise will ensure that customers are billed accurately, and payments are received on time, contributing to the smooth operation of our financial processes.
You will be part of a multi-regional accounting team, responsible for analyzing and recording incoming payments to appropriate accounts, resolving disputes and unapplied cash issues, and monitoring customer accounts to minimize overdue invoices.
Your role will involve close collaboration with internal teams, including Sales, Customer Service, Vistex, and Credit Control, to manage cross-departmental tasks such as deductions, claims, and collections. A strong understanding of billing and customer claims administration will be essential for your success in this role.
WHERE YOU'LL WORK:
Shared Services Centre - Poland, Bielany Wrocławskie
Report to: AR Team Leader Collections.
What You'll Do::

• Monitor and collect accounts receivable by contacting clients via telephone and e-mail
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts
• Handling customer inquiries regarding billing issues
• Applying fair credit practices with order release process, assessing the risk as per Credit Policy
• Close cooperation with sales team and customers service to work on AR results improvement
• Unapplied cash management, explaining discrepancies, follow up on internal deduction process
• Taking part in projects within the SSC, Active participation in improving processes, procedures, and standardization within SSC
• Audit - Knowledge of applicable process documentation and requirements within the procedure.

What You'll Bring:

• Experience: 4-5 years in a similar role, preferably within an FSSC or non-FSSC environment.
• Education: University degree in finance, accounting, or a related field (preferred).
• Skills:
  • Strong understanding of finance, accounting, and bookkeeping principles.
  • Proficiency in SAP, High Radius system, all modules - Collection, DMS, Credit, Cash application and MS Office (Excel, Outlook).
  • Analytical skills, accuracy, and ability to work under pressure.
  • Fluency in Dutch. English and Polish is essential.
  • Exceptional communication, negotiation, and time management skills.
  • Autonomy in action, good time management.
  • Focus on AR results and KPIs with a proactive and goal-oriented approach.
  • Teamwork, adaptability, and a positive attitude in the face of challenges.
  • Strong customer orientation, good communication skills.
  • Ability to respond quickly and professionally in difficult situations.

What We Offer:

• Competitive salary and attractive benefits
• Hybrid mode of work (2 days in the office)
• Private medical care
• Multisport card co-financed by employer
• Retirement pension plan
• Lunch&transport allowance
• Opportunity to join additional insurance
• Support of the supervisor and team in professional adaptation
• Friendly atmosphere.

Interested?
Apply now.
More information about McCain:
McCain is a family company and the world market leader in the frozen potato products market, with 22,000 employees worldwide. McCain promotes values of integrity, authenticity, commitment, and solidarity by being an agent of change in a context where the safety of all is paramount.
More information on our website https://www.mccain.com/
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McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.
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Job Family: Finance
Location(s): PL - Poland : Lower Silesia : Bielany Wroclawskie || PL - Poland : Lower Silesia : Wroclaw
Company: McCain Poland Sp. zo.o.