Colleague Administrator

Wittenberg University in Springfield, Ohio, is a 4-year Liberal Arts University dedicated to utilizing technology to streamline operations and enhance efficiency. Bring your passion for technology and positive attitude toward technical support to help improve operations while increasing your technical acumen. We are seeking a Colleague Administrator to join our innovative information technology team. This position offers the opportunity to make significant contributions to technological advancements. Our client university is dedicated to utilizing technology to streamline operations and enhance efficiency. Bring your passion for technology and positive attitude toward process improvement to help improve operations while increasing your technical acumen.

As a direct report to the campus Chief Information Officer, the Colleague Administrator is responsible for the management, maintenance, and optimization of the campus Enterprise Resource Planning (ERP) system, Colleague. The Colleague Administrator works closely with various departments on campus to maintain and optimize Colleague in support of meeting the institution's needs and supporting its operations efficiently.

Essential Job Duties

• Manage and administer the ERP system, including user access, security settings, and system configurations.
• Perform regular system updates, back-ups, database clones, patches, and upgrades to ensure the system is running smoothly and securely.
• Monitor system performance and troubleshoot any issues or errors that arise, creating Ellucian cases navigating support and escalation processes to resolve issues.
• Develop project plans and clear and concise documentation of systems and processes.
• Oversee the integrity and accuracy of data within the system.
• Develop and implement data management procedures and best practices in collaboration with appropriate CampusWorks stakeholders and campus stakeholders.
• Assist in data migration, data cleansing, and data validation efforts.
• In collaboration with and approval from the CIO, customize and configure the ERP system to meet the specific needs and requirements of the institution.
• Work closely with the CIO, other IT team members, and departments to integrate the ERP system with other systems and applications.
• Collaborate with campus stakeholders to gather requirements and implement solutions that streamline institution processes.
• Create and disseminate clear and concise documentation of systems and functions.

Minimum Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
• 3-5 years of experience working with Ellucian Colleague administration.
• Experience with UniData or UniBasic query language and SQL.
• Experience with Colleague Studio.
• Working knowledge of the Linux Operating System, as required to install and maintain Colleague in that environment including file and directory management, security/permissions and managing Linux accounts.
• Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
• Strong organizational and problem-solving skills.
• Ability to work independently and as part of a team, managing multiple tasks and priorities effectively.
• Prior experience in coordinating meetings and facilitating group discussions.

Preferred Qualifications

• Leadership experience in managing technical projects and teams, with a focus on enterprise application support.
• Experience in developing and executing strategic technology plans that align with institutional goals.
• Experience with Ellucian Experience and Ethos is a plus. 

What You Can Expect from Us

At CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm, provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada. With the nature of our clients’ work evolving quickly, we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients. 

A CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.

A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.

Flexibility. We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life's unique demands.

A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.

 At CampusWorks, we value the unique backgrounds, experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let's talk! If you’re a close but not exact match with the description, we hope you’ll still consider applying.

About CampusWorks

Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.

Want to learn more about life at CampusWorks? Visit https://www.campusworksinc.com/about/ to see how we empower Higher Education to reach its full potential

Friendly Note to External Agencies:

At CampusWorks, we kindly request that you please refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. To ensure a smooth and effective collaboration, we would like to inform you that any candidates sent to us without a signed agreement in place will regrettably not be accepted or considered as a submission.

AAP/EEO Statement: 

CampusWorks, Inc. provides equal employment opportunities (EEO) and Affirmative Actions (AA) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

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