COE - Change and Training Manager

Posted Yesterday
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3 Locations
Senior level
Information Technology
The Role
As a Change and Training Manager, you'll lead change management and training initiatives, execute programs, analyze data, create deliverables, and collaborate across teams.
Summary Generated by Built In

We Are:

Sales Excellence at Accenture. We empower our people to compete, win and grow. We develop everything they need to build and mature their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence.

You Are:

You are a maximizer and an optimist. You believe the journey to a desired outcome is worth it – and you embrace innovative ideas and change to get there. You are an empathetic guide, hearing and responding to others’ concerns when the journey feels uncomfortable. You influence and inspire others with your enthusiasm, rallying them along the journey. One of your greatest traits is your flexibility – you know when to change course in the journey to get to your destination.

The Work:

The Change Management & Training team is part of the Center of Excellence (COE). The COE enables Sales Excellence to deliver best-in-class offerings to Accenture leaders, practitioners, and sales teams.

As a manager on the Change Management & Training team, you will drive and contribute to change management, culture, and training initiatives. You will lead one or more key projects end-to-end, with the goal of change and adoption for both Sales Excellence teams and internal customers.

You will:

  • Plan and execute programs, campaigns, workshops, and other change initiatives.
  • Understand leadership’s vision and desired culture (beliefs, values, behaviors) for Sales Excellence
  • Gather or interpret data from interviews, surveys and other discovery methods.
  • Analyze problems, formulate hypotheses, discover insights and make recommendations.
  • Create key deliverables for each target audience. These may include communications, training resources, videos, job aids and workshop materials.
  • Collaborate with colleagues across Sales Excellence, HR, Finance and other functions as needed.

Here’s what you need:

  • Work independently with minimal supervision.
  • Minimum of 10 or more years of experience in change management, Program/Project Management, training, or related work.
  • Balance competing priorities with guidance.
  • Help create and execute medium to complex workplans.
  • Engage confidently with senior leadership.
  • Demonstrate knowledge of supporting tools and processes, with expertise in specific areas
  • Analyze and solve complex problems.

Extra credit if you have:

  • Familiarity with Accenture and sales processes
  • Experience with engagement surveys, collaboration tools, and event

You May Also Need:

  • Ability to work flexible hours according to business needs.
  • Must have good internet connectivity and a distraction-free environment for working at home, in accordance with local guidelines.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Igualdad de oportunidades laborales          

                                                        
Todas las decisiones referidas al empleo se tomarán sin discriminar por edad, raza, credo, color, religión, sexo, nacionalidad, linaje, discapacidad, situación de excombatiente o veterano de guerra, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía, ni ningún otro factor protegido por la legislación nacional, provincial o local.      
                                                                
Como parte del proceso de contratación no se obligará a los candidatos a divulgar registros penales cancelados o cerrados referidos a condenas judiciales o arrestos.
 
Accenture tiene el compromiso de proporcionar oportunidades laborales a nuestros excombatientes, veteranas y veteranos de guerra.

Top Skills

Change Management
Collaboration Tools
Project Management
Training
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The Company
456,553 Employees
On-site Workplace
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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