Cluster Manager - Hyperlocal+Omni - Associate

Posted 21 Hours Ago
Be an Early Applicant
Bengaluru, Karnataka
Entry level
eCommerce • Retail
The Role
The Cluster Manager for Myntra's Hyperlocal team will oversee a group of Q commerce stores, focusing on operational efficiency and market development. They will manage daily transactional requirements, improve performance metrics, and analyze data while fostering relationships with stakeholders and ensuring excellent customer service and inventory availability.
Summary Generated by Built In

Overview: Myntra is India’s leading e-commerce company committed to making fashion and lifestyle products accessible to everyone. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us. From our beginnings as a customization company in 2007, to being technology and fashion pioneers today, Myntra is going places and we want you to take this journey with us.

Website - http://www.myntra.com
LinkedIn - https://www.linkedin.com/company/myntra/

As part of the Hyperlocal team, you will be responsible for understanding Myntra’s Internal systems and processes, performing daily transactional requirements, maintaining and improving defined metrics and analyzing complex data sets and drilling insights out of the same to support the team in day-to-day activities. Additionally, he/she will be responsible for creating dashboards, reports & maintaining data that is being used.

Key Responsibilities

  • Cluster manager will be responsible for a cohort of Q commerce stores 
  • Lowest cost store operations with high OTIFs
  • Developing the last mile network and maintain a healthy pipeline for recruitment
  • Mapping the locality in terms of catchment and ensuring serviceability
  • Keen eye on localization of the assortment 
  • Market Development activities and implementation of marketing campaigns
  • Achieve High NPS from customers 
  • Instock and Availability 
  • Team development, training and keeping attrition under required levels
  • Store layout and Kaizen to achieve best in class P2D
  • Ability to maintain a good relationship with external stakeholders impacting store operations

Key Skills Required

  • Warehouse Know how
  • Last MProcess optimization and operational efficiency
  • Last mile delivery 
  • Sales planning, forecasting, and P&L management
  • Customer engagement 
  • Inventory control 
  • Team leadership and employee development
The Company
Bangalore, Karnataka
12,800 Employees
On-site Workplace
Year Founded: 2007

What We Do

Myntra is India’s leading e-commerce company committed to making fashion and lifestyle products accessible to everyone. We create solutions that disrupt the ordinary and help make the world a happier, more fashionable place. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us. From our beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take this journey with us. Our Culture As self-driven, motivated individuals who believe in taking ownership instead of being handed responsibility, we are a curiously non-hierarchical team who believe in working as a whole to take the Organization forward. Firm believers of meritocracy, we encourage you to take on tasks and readily empower you with the right tools, space, and opportunities. In essence, work at Myntra is challenging but fun - we believe in equal opportunity, encourage intellectual curiosity and empower you to be the change. If you’re just as passionate about fashion and would love a workplace that is purely result-driven, Myntra is the place for you! Check out open jobs on https://boards.greenhouse.io/myntra

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