The Cloud Systems Administrator will be responsible for managing and maintaining our AWS (Amazon Web Services) cloud infrastructure. This role involves ensuring the availability, performance, and security of our cloud systems and providing support and troubleshooting for cloud-related issues. The ideal candidate will have a strong background in AWS and cloud system administration, with a proactive approach to problem-solving and a passion for continuous improvement.
Key Responsibilities:
- Manage and maintain our AWS cloud infrastructure, ensuring optimal performance and reliability.
- Monitor system performance and availability, implementing measures to improve efficiency and prevent downtime.
- Perform regular system maintenance, updates, and patches to ensure security and stability.
- Troubleshoot and resolve cloud-related issues, providing timely support to internal teams on Web servers, Virtual deployments, databases, and other hosting infrastructure that supports web application services.
- Implement and manage backup and recovery processes for cloud-based data and applications.
- Collaborate with the development and operations teams to design and implement scalable and secure cloud solutions.
- Develop and maintain documentation for cloud systems, configurations, and procedures.
- Ensure compliance with relevant security standards and best practices.
- Assist in automating routine tasks and processes to improve efficiency.
- Manage and maintain datacenter infrastructure hosted on Rackspace, ensuring optimal performance and reliability.
- Monitor system performance and availability, implementing measures to improve efficiency and prevent downtime.
- Perform regular system maintenance, updates, and patches to ensure security and stability.
- Troubleshoot and resolve datacenter-related issues, providing timely support to internal teams.
- Stay up to date with the latest AWS services and technologies and recommend improvements to existing systems.
- Perform Kubernetes maintenance and support the Kubernetes ecosystem; including upgrading/migrating Istio service mesh.
Qualifications:
- Highly skilled in working with Kubernetes, service mesh implementations, GitOps tools (ArgoCD, Flux), and knowledge of connecting Kubernetes with APM and secrets management (ESO).
- Proven experience as a Systems Administrator, Cloud Administrator, or similar role with a focus on AWS and Linux-based deployments.
- Exceptional diagnostic skills to identify and resolve complex system issues efficiently.
- Analytical thinking and a methodical approach to troubleshooting system and network problems.
- Ability to perform root cause analysis and implement preventive measures to avoid recurrence.
- Strong knowledge of AWS services and tools (e.g., EC2, S3, RDS, CloudFormation, Lambda).
- Experience with infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation).
- Strong working knowledge of Linux distributions (CentOS, Ubuntu, RedHat), including system boot processes, file systems, and user/group management.
- Skill in creating and managing cron jobs for automated task scheduling.
- Proficiency in scripting and automation (e.g., Python, Bash, PowerShell).
- Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes) is a plus.
- Solid understanding of networking concepts and protocols.
- Excellent troubleshooting and problem-solving skills.
- Effective communication and teamwork abilities.
- AWS certifications (e.g., AWS Certified SysOps Administrator, AWS Certified Solutions Architect) are a plus.
- Diagnosing and resolving issues with AWS services and infrastructure.
- Use of AWS Support and documentation for problem-solving.
- Familiarity with common troubleshooting tools and techniques.
- In-depth knowledge of Linux distributions (e.g., Ubuntu, CentOS, Red Hat, Debian).
- Proficiency in using the Linux command line interface (CLI).
Core Required Skills:
- EC2 (Elastic Compute Cloud)
- S3 (Simple Storage Service)
- RDS (Relational Database Service)
- VPC (Virtual Private Cloud)
- IAM (Identity and Access Management)
- Lambda
- CloudFormation
- CloudWatch
- Understanding of VPCs, subnets, routing tables, and security groups
- Knowledge of DNS services, such as Route 53
- Familiarity with VPNs
- CLI: Bash, grep, awk, find, and other key commands.
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What We Do
Founded in 2003 in Chicago, we’re a leading global digital experience consultancy that elevates brand experiences and drives superior client outcomes with services in Strategy & Insights, Experience Design, Technology, Analytics, and Marketing. Our services are designed around a single, unifying purpose: to help brands compete and win through a continuous and collaborative partnership we call co-innovation. Our people, our clients, and our partners are what put the “us” in Bounteous.
Why Work With Us
Our company's success is a product of our people. We hire the best and brightest professionals to co-innovate with brands on their digital futures. With state-of-the-art collaboration centers worldwide we’re able to co-innovate with clients and build lasting connections with team members to foster career growth.
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Our remote-first teams of highly talented individuals collaborate and co-innovate across the globe. We know that productivity can happen anywhere. You’re encouraged to work how and where you perform best.
