Cloud Operations Engineer

Job Description:
Summary:
The Cloud IT Operations Engineer is responsible for administration of IT Cloud accounts including AWS, Azure and GCP. They manage various cloud resources, implement defined best practices and ensure that security practices are always followed.
Who you're committed to being:

• Be responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.
• Work in tandem with out DevOps & development teams to identify and implement the most optimal cloud-based solutions.
• Manage infrastructure and cloud environments in accordance with security and compliance guidelines.
• Automate infrastructure services through infrastructure-as-code (CDK, Terraform).
• Develop a flexible infrastructure to promote Developer self-service, while promoting continuity across our overall environment.
• Ensure redundancy and resilience of infrastructure and services while fostering continual performance improvement.
• Design, implement, maintain, secure, and scale core shared infrastructure, environments, and platforms.
• Maintaining a pulse on new technologies and discovering hidden opportunities in our environment.
• Use technical expertise and experience to evaluate new industry technologies and assess their relevance to our needs.

What you'll do:

• Taking your knowledge of the role and the insights you gained from your kickoff - what are the top 4-5 things that this role will be doing and have ownership over.

Experience you'll bring:

• 2+ years experience administration skills with AWS. Azure and GCP are a plus.
• Minimum of 3-4 days per week in the office to provide on-site support and collaborate with team members.
• Experience in information technology.
• Strong decision-making and collaboration and teamwork skills.
• Able to cultivate collaboration and manage expectations with various groups of technology and business experience.

Requirements:

• Strong systems administration skills, especially with Windows & Linux Operating Systems.
• Understanding of how to configure, deploy, run, and maintain large cloud-hosted systems, including auto-scaling, monitoring, performance tuning, troubleshooting, and disaster recovery.
• Proven experience configuring AWS services (EC2, RDS, ECS, VPC, Route53, ELB, ALB, Lambda, Elasticache, CloudFront, Service Catalog, CloudWatch, CloudFormation, etc).
• Solid understanding of network security and performance.
• Knowledge of compliance frameworks (PCI, SOX, SOC 2, ISO 27001).
• Strong scripting proficiency.

Travel Requirements:
While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.
Why you'll love working here:

• We're hybrid-friendly
• We're mission driven and guided by our culture pillars
• We have a strong commitment to diversity and belonging
• We cultivate a culture of trust, autonomy, and collaboration
• We're lifelong learners and champion team member growth and advancement
• We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About us:
We're Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain data-driven insights.
Learning and development are at the core of who we are. We're out to help every technologist build better, and we're looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.
Physical and Mental Requirements:
Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.
EEOC Statement:
Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.
For more information on Pluralsight's commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.
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