In response to the continued growth of their business, Empire Management Group is looking for a Client Support/Communications Specialist to serve the Philadelphia area. The successful candidate will be assigned an external existing customer and new customer base that our clientele provides for us.
Entry Level Client Support / Communications Specialist Responsibilities:
- Provide onsite, sales, and client relations to a consumer base
- Comfort working with iPads and tablet-based software
- Work with the Territory Sales Representatives to secure new clients and to protect existing clients from competitors
- Attend large, high-profile (virtual) conferences as required
- Attend and present to prospective clients
- Responsible for the accuracy of all paperwork for new customer accounts.
- Work with the Director and Sales Management team to effectively build client revenue and set sales goals
- Provide onsite and in-field services to Clients including sales, promotional services, and customer service on products offered
- Represent Empire Management Group and our clients in a professional and business manner
Client Support / Communications Specialist Candidate Qualifications:
- 1 year of account management/customer service/sales experience
- Must be able to follow directions and work as a team
- Tech skills to include tablet navigation, spreadsheet, email, and internet usage
- Superior organizational skills - able to manage multiple priorities simultaneously
- Must have strong oral communication skills
- Exceptional persuasion, customer engagement, and sales skills
***Full Training is provided for all positions***
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What We Do
Empire Management is one of the most formidable business consulting firms in the area. Through our business development and opportunities for advancement, we have evolved to become national leaders. We provide our services to Fortune 500 Companies and other well-known brands across multiple industries where we have supported them with their customer solution needs.
Today we are recognized for giving immediate results that increase our clients’ profitability. Our association with Fortune 500 Companies has brought us into telecommunication, clean energy, smart home technology, and financial industries. We have developed an innovative approach to create fresh ideas and strategies for each new industry we tackle that help our clients reach millions of people across the nation.
Our firm is rapidly expanding, which allows us to offer opportunities for career advancement to the individuals on our team. Everyone at Empire Management is motivated to polish their skills to and grow as a professional. We offer a supportive Management Training Program and consistent Leadership Development that helps our associates hit their goals and continue to evolve.
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