Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.
Reporting to the Manager, Client Success, the Client Success Manager plays a critical role in achieving client success goals by managing and expanding relationships with some of Blackline Safety's largest customers and distribution partners, ensuring they derive maximum value from our innovative safety solutions. Key priorities include driving growth and expansion within client portfolios, executing $1M+ deals, and building strategic, long-term relationships.
Skills/Qualifications/Education:
- Proven experience in business development or account management with a track record of closing $1M+ deals.
- Previous experience in high-performance sports or team environments, demonstrating collaboration and goal-oriented mindset.
- Strong project management and organizational skills.
- Comfortable presenting with demonstrated success in engaging diverse audiences.
- Proficient in MS Office (Teams, Excel, PowerPoint) and experienced with ERP and CRM applications.
- Clear and effective communication skills, both written and verbal.
- Analytical mindset with the ability to extract and present actionable insights from data.
- Experience in industries related to gas detection, safety, or similar fields is strongly desired.
- Availability to travel up to 15%.
Skills/Qualifications/Education:
- Proven experience in business development or account management with a track record of closing $1M+ deals.
- Previous experience in high-performance sports or team environments, demonstrating collaboration and goal-oriented mindset.
- Strong project management and organizational skills.
- Exceptional public speaking and presentation abilities, with demonstrated success in engaging diverse audiences.
- Proficient in MS Office (Teams, Excel, PowerPoint) and experienced with ERP and CRM applications.
- Clear and effective communication skills, both written and verbal.
- Analytical mindset with the ability to extract and present actionable insights from data.
- Experience in industries related to gas detection, safety, or similar fields is strongly desired.
- Availability to travel up to 15%.
About Blackline Safety
Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSX: BLN). To learn more about our company visit
Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.
Disclaimer:
Please be advised that Blackline Safety does not request payment or personal financial information at any stage of the recruitment process. Be cautious of any unsolicited job offers or communications that appear suspicious.
Top Skills
What We Do
Connect. Monitor. Respond. It’s a simple and seamless sequence of events and also our mission: one that makes sure every worker gets their job done and returns home safely every day.
Blackline pairs wearable safety technology and personal and area gas monitoring with cloud-connected software, and data analytics to help companies meet demanding safety challenges and increase productivity with coverage in more than 100 countries.
Our technology provides a lifeline to tens of thousands of people, having reported over 160 billion data-points, and initiated over five million emergency responses. Armed with cellular and satellite connectivity, we ensure help is never too far away.
The Blackline Difference:
To guarantee no call for help ever goes unanswered, our direct-to-cloud technology detects every event—like a fall, gas leak, hazardous weather situation, no-motion incident or missed check-ins–and connects workers to live monitoring teams for real-time response, by real people. It’s what makes us different and it’s what gives workers peace of mind that their safety is accounted for in any circumstance.
