Client Partner/Account Executive

#TeamNextdoor

Nextdoor (NYSE: KIND) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com.

Meet Your Future Neighbors

Nextdoor's Client Partner (Account Executive) team is a diverse, driven, and strategic group of salespeople focused on connecting brands with our community of neighbors through our growing portfolio of advertising products. The team culture mirrors the larger business focus, relying on building trusted relationships both internally as well as with our partners. The Sales team drives results for its brand partners while creating neighbor value. We're a purpose-driven company and we're recruiting like-minded sales professionals who are as passionate about customer value as they are professional growth, and building a culture of belonging.

At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment experience, providing a flexible experience for our valued employees.

The Impact You’ll Make

Nextdoor Client Partners help advertisers by connecting them with our hyper-local community of neighbors across the United States through our native advertising platform.  You will develop and build a pipeline and drive new business through the full sales cycle (from prospecting to closing). To succeed in this role, you will need a deep understanding of storytelling, experience with social and native advertising, and an expertise in digital marketing objectives. You are ambitious and thrive in a startup environment, with a demonstrated ability to build detailed sales and revenue generation plans, while also being able to roll up your sleeves and execute tactically.

Your responsibilities will include: 

• Drive revenue growth by identifying and pursuing new business opportunities
• Regularly assess client satisfaction and identify opportunities for growth and upsell/cross-sell
• Develop multi-funnel digital campaigns that clearly achieve advertiser objectives, while staying true to the Nextdoor brand and neighbor community
• Consistently meet or exceed revenue quotas
• Effectively manage account expectations and work with the Ad Solutions team to ensure successful campaign performance and account retention
• Collaborate effectively with all internal stakeholders. 
• Demonstrate an ability to prioritize both short and long-term
• Navigate ambiguity with a positive attitude and growth mindset
• Ability to tell compelling stories with data
• Provide thoughtful feedback to internal marketing, product and operations teams to drive business innovation
• Relentlessly pursue new prospects and sales opportunities
• Build relationships with key decision-makers across complex marketer and agency partners
• Manage a robust pipeline and accurately forecast revenue outcomes
• Participate in in-person Nextdoor events such as trainings, off-sites, volunteer days, and team building exercises
• Build in-person relationships with team members and contribute to Nextdoor’s company culture

What You’ll Bring To The Team

• 4+ years of experience in advertising sales and/or account management
• A history of securing new business partners exceeding ~$500k quarterly
• Experience with Salesforce and prospecting tools (e.g., LinkedIn, Pathmatics)
• Advanced sales, communication, and presentation skills
• Strong understanding of platform-based media buying, including marketing campaigns aimed at brand awareness as well as driving lower funnel consumer action
• Excellent planning and organizational skills
• A passion for community building, to inspire a more inclusive team and diversity of thought, both at Nextdoor and in your own neighborhoods

Rewards

Compensation, benefits, perks, and recognition programs at Nextdoor come together to create one overall rewards package. Overall, total compensation will vary depending on your relevant skills, experience, and qualifications.

The compensation range for this role includes a base salary + commission structure with a 50/50 split. Commission will vary depending on your achievement of sales-related goals and objectives. The budgeted OTE (on-target earnings) inclusive of base + commission is in the range of $180,000-$240,000 (base salary of $90,000-$120,000) on an annualized basis.

We also expect to award a meaningful equity grant for this role. With equal quarterly vesting, your first vest date will be within the first 3 months of your start date.

When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of great health plans. We cover 100% of your personal monthly premium for health, dental, and vision – and provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.

For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found here.