Client Manager - Worldpanel Plus

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Our Worldpanel Analytics team is one of our most complex and diverse within the business. Your role will be project based and client facing, giving you the opportunity to build upon existing relationships across all verticals. Our business has cultivated strong relationships with numerous enterprises and your work will cut across a variety of industries including clients such as Tesco, Unilever and ebay. This role is specifically connected to the solutions we can deliver using data from our exciting and innovative receipt snapping, shopper panel.
 

You will be expected to support your Director with the direction and growth of the portfolio, supporting our Analytics and Shopper Satisfaction (CX/CSAT) offers. The role will see you responsible for managing, delivering and helping pitch custom solutions to our clients. This will involve analysing our shopper data sets to tackle a variety of business questions. You should be motivated by establishing relationships both internally at Kantar and with external client contacts. Your aim will be to use these to deliver impactful projects that make a difference for our clients, ensuring client satisfaction and helping to nurture future commercial opportunities
 

Successful candidates will have a consultative and curious approach. They will be able to manage a range of different collaborators and will therefore be adaptable and strong communicators.

You should also be curious about data and be comfortable solving analytical problems. The role requires an individual who can transform shopper data into digestible insights for clients that will help them make better business decisions.
 

Key Outcomes:

• Insight: Producing and presenting high quality insight. Help to deliver challenging presentations to senior audiences. You will have excellent attention to detail and the ability to think laterally about how to address new and different business questions.
• Clients: Act as a key contact on your client project deliveries – ensuring the highest level of client satisfaction across day-to-day deliverables, you will ensure the client wants to work with us again.
• Team: Support senior consultants on client deliverables, proposals and planning. Contribute fresh ideas to help us improve the product we deliver to clients. Work closely with a team of analysts to devise and deliver the most compelling answers to our clients’ business questions.
• Service innovation: Contributing ideas for improving our products and contributing to initiatives that will enable us to hit the milestones in our growth plan, communicating with key internal stakeholders and clients as necessary.
• Commercial growth: Appetite for driving growth across our Worldpanel Plus portfolio. Active participation in revenue planning will be a core element in ensuring you meet and exceed the ambitious targets we are striving for.

Key Capabilities:

• 3-4 years' experience within the market research or insight industry
• A commercial & curious mindset with the ability to answer clients’ big questions and unafraid to have a point of view.
• Landing and expanding; contributing to the growth of successful projects and development of longstanding client relationships.
• Able to offer outstanding insights that challenge clients’ perspective by translating large data sets into impactful presentations that allow the client to make informed business decisions.

Kantar benefits

• 25 days holidays plus your birthday off!
• Option of flexible hybrid working
• Employee Assistance Programme
• Private Medical & Dental Insurance
• Eyecare Vouchers
• Life Assurance & Income Protection
• Cycle to Work Scheme

At Kantar, we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted and are allowed to thrive in a space where their mental health and well-being is taken into consideration.

We want to build a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
 

About kantar

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar’s 25,000 people based in more than 100 countries help the world’s leading organisations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world.

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

Our Worldpanel colleagues are the global experts in shopper behaviour, offering continuous monitoring, advanced analytics and tailored solutions to inspire successful decisions by leading organisations worldwide. Worldpanel turns purchase behaviour into competitive advantage across a diverse range of markets including tech, fashion, telecoms and FMCG.
 

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com.

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Country

United Kingdom

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.