Client Manager / Sr. Client Manager

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Go-to-Market (GTM) Manager usually operates in a small country environment and takes guidance from the Leadership Team, globally and particularly within region.
The primary objective of this position is to collaborate with the relevant internal stakeholders to ensure the country achievement of client-led, business value solutions. They will take responsibility for creating business value for clients through our portfolio and the successful execution of the strategy within their specific country.

What you'll be doing

Key Roles and Responsibilities:

• Work closely with a variety of internal stakeholders to implement and execute the strategy in the country.
• Review process efficiency and manage operations to ensure the achievement of go-to-market goals.
• Align function specific key performance indicator (KPI) metrics and reporting within their country and group project management bodies.
• Participate directly in solution development and go-to-market activities and will ensure functional integration within the country.
• Responsible for the tactical activities required for product growth and management within the assigned area of responsibility.
• Conduct regular business reviews to ensure compliance and governance in relation to contracted agreements with partners and alliances.
• Hold technology and design responsibility for assigned sales support engagements.
• Manage presales opportunities and implementation of the identified projects.
• Assist with the development and manage the implementation of local policies and procedures and operating plans that will enable the achievement of the overall GTM strategy.
• Assume the role of “go-to-market” lead for the country and align sales with key opportunities.
• Directly support strategic deals and client engagement practices and mentor local teams, accordingly, providing subject matter expertise on RFPs/RFIs.
• Support the group marketing and demand generation activities through provision of advice to the country teams.
• Manage a team of individual contributors and ensure performance goals are constantly reviewed and achieved.

Knowledge, Skills and Attributes:

• Broad knowledge of the business and products
• Good understanding of sales analytics, sales practices and principles
• Ability to work in a cross-functional environment with tight timelines
• Good organisational skills, attention to detail
• Demonstrate open and candid communication
• Initiative to ensure goals are achieved
• Demonstrates resourcefulness in getting things accomplished
• Ability to use judgement to make decisions about work process and apply improvements
• Ability to present complex topics to technical and non-technical audiences
• Strategic thinking and business acumen
• Solid interpersonal skills and ability to interact with a variety of internal and external stakeholders at a senior level

Academic Qualifications and Certifications:

• Relevant Bachelor’s degree
• Relevant certifications

Required Experience:

• Advanced experience in a pre-sales/sales role
• Advanced experience managing and leading a team of technical and non-technical individuals
• Advanced experience in a technical role
• Advanced experience in proposal writing

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.