Client Manager (Drinks)

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

We are looking for an engaging and dedicated individual to join our growing team and to manage a leading and progressive account in the Drinks sector. Your role will help to deliver our mission to inspire and challenge our clients with outstanding insights. Your role will help to deliver our mission to inspire and challenge our clients with outstanding insights to help shape the future Drinks market in leading our relationship with world-class brand Britvic, helping them across a portfolio of exciting brands including Britvic, Pepsi, Tango, Robinsons and Lipton.
 

Building positive relationships will be fundamental in this role in order to get both clients and the client service team on board with the growth strategy. You’ll also be responsible for line managing junior team members, ensuring they are achieving their commercial objectives, whilst continually developing their analytical and client leadership skills.
 

The role is truly unique in our business, providing opportunities to integrate insights derived from multiple sources including Kantar’s core purchase panel, usage, out of home and even Alcovision services; providing real growth and development potential as a result

We have a strong reputation for delivering actionable insights in a clear and impactful way to our clients – part of your role will involve developing the insight capabilities of junior members of the team and improving deliverables, both of which are key elements to ensuring 100% client retention and future contracted revenue growth.
 

Key Outcomes: What does success look like?

• Clients: Day to day client management, taking ownership of client relationships across the portfolio.
• Account Development: Grow & advance how clients see our role in their businesses, giving them practical insights and the confidence that we are the right partner for their needs.
• Collaboration: Work closely with the team as well as other areas across the business to deliver outstanding service to the client.
• Insight: Use our data to tell compelling stories based on business questions and demonstrating your knowledge and expertise of our services. Delivering presentations and larger briefs.
• Revenue: You will have a Commercial target and work with your team to identify leads, by finding and developing conversations, maintaining strong client relationships and being close to their key business questions.
   

Key Capabilities:

• Confidence in extracting & translating data sets into inspiring insights for clients, preparing and delivering presentations of a high visual, verbal & written standard.
• Ability to establish and nurture relationships with clients.
• Commercial & curious mentality with the ability to answer client’s big questions and unafraid to have a point of view.
• Keen to develop knowledge and be seen as an expert, talking articulately about the industry and client challenges to connect with client needs.
• You have an interest in new technologies and in the power of consumer data and insights.
• A passion for understanding consumer/shopper behaviour.
   

What you’ll get from us

• 25 days annual leave (excl. bank holidays), plus your birthday off!
• Performance-related Sales Commission scheme.
• Private Medical Insurance.
• Flexible benefits across health, wealth, and lifestyle.
• Extensive training and excellent scope for career development.
• A collaborative and supportive work environment.
   

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to build a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
 

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Country

United Kingdom

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.