Client Executive- Named Enterprise

Posted 7 Days Ago
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3 Locations
Remote
Senior level
Social Impact • Software
We combine technology, processes, people and legal expertise to make your digital assets accessible for all.
The Role
The Enterprise Client Executive will manage a portfolio of strategic accounts, focusing on the full customer lifecycle from prospecting to renewal, while achieving sales targets and building relationships with key stakeholders. Collaboration with internal teams is vital to deliver tailored solutions.
Summary Generated by Built In

Interested in working for a company that provides you a chance to grow professionally, give back to society, and make money doing it? If so, Level Access may be the right company for you.

Level Access helps companies design and enhance their IT systems - including websites, web applications, software, hardware, and services - so they are usable by people with disabilities. In the same way that buildings must conform to the Americans with Disabilities Act (ADA) modern web sites and applications must be accessible to people with disabilities or face legal liability. Level Access allows organizations to address these risks through software, training, and consulting solutions. This ensures that people with disabilities have equal access to, and use of, IT systems. With over 1000 public and private sector customers, Level Access is the leader in the growing field of accessible IT solutions. Level Access's flagship product offering, AMP (Accessibility Management Platform), is the industry’s first on-demand solution that integrates the business and technical aspects of complying with regulations such as Section 508, ADA, and WCAG.

Role Overview:
We are seeking a seasoned Enterprise Client Executive to drive growth and success across our largest enterprise accounts and high-potential prospects. This role encompasses the full customer lifecycle, from prospecting to new logo win to renewal, with a focus on expanding relationships and revenue within large US corporations and their subsidiaries.

As an Enterprise Client Executive, you will own a Recurring Book of Business metric and an Incremental New Business metric, contributing to the acquisition, growth, and retention of our most strategic clients. You'll work in close partnership with cross-functional teams, including Solutions Engineers, Customer Success Managers, Professional Services Delivery Consultants, Sales Development Representatives and Field Marketing.

Key Responsibilities:

  • Territory Management: Manage a portfolio of strategic enterprise accounts and high-potential prospects. Develop account strategies to maximize growth and renewal opportunities.
  • Customer Lifecycle Management: Own the full lifecycle of the customer journey, including:
    • Prospecting and pipeline development
    • Opportunity management and qualification
    • Pitch and proposal development
    • Closing new business opportunities
    • Seamless handoff to onboarding and enablement teams
    • Managing the renewal process to ensure high retention rates
  • Collaboration: Partner with internal teams, such as Solutions Engineers, Customer Success, and Marketing, to deliver tailored solutions that drive customer outcomes.
  • Relationship Building: Cultivate strong relationships with key stakeholders across client organizations, including C-suite executives.
  • Market Expertise: Stay informed about industry trends, competitive landscape, and customer challenges to position our solutions effectively.
  • Performance: Consistently achieve or exceed sales targets for recurring revenue and incremental growth.
  • Opportunity Hygiene: Ensure CRM systems are up-to-date with accurate opportunity records, enabling effective forecasting and visibility into pipeline health.


Qualifications:

  • Experience: 5+ years of successful experience selling recurring software and professional services to enterprise clients.
  • Track Record:  Demonstrated proficiency in achieving and exceeding quotas or annual sales plans. History of managing on-time renewals or driving improvements in net revenue retention. Proven success in developing and executing account strategies that result in measurable growth.
  • Strategic Sales: Expertise in managing large accounts, including cross-sell/upsell and renewal strategies.
  • Collaboration: Proven ability to work cross-functionally with diverse teams.
  • Communication: Excellent written and verbal communication skills, with the ability to present complex solutions effectively.
  • Self-motivation: Strong ability to work independently, prioritize effectively, and manage multiple initiatives in a fast-paced environment.
  • Tools: Proficiency in CRM systems and sales enablement tools (e.g., Salesforce, LinkedIn Sales Navigator).
  • Travel expectation: Availability to travel up to 50%. Likely 30% in practice, but plan to spend time with customers and partner in person over time.


Preferred Qualifications:

  • Experience working with multinational corporations or organizations with complex subsidiary structures.
  • Familiarity with marketing technology and/or digital experience software.  Selling into the office of Chief Marketing Officer, Digital Experience Officer and/or Dev Ops teams.


Application Process

This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. Please submit your cover letter and resume for immediate consideration.

Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2025, Level Access. All rights reserve


Top Skills

Salesforce
The Company
HQ: Arlington, VA
750 Employees
Remote Workplace
Year Founded: 1997

What We Do

For over 20 years, Level Access has provided technology accessibility compliance solutions for corporations, government agencies and leading educational institutions. Our solutions ensure conformity with relevant laws, standards and guidelines, including the ADA, WCAG, CVAA, AODA, Mandate 376 and Section 508 requirements. Implementing a comprehensive approach to address the full scope of accessible technology regulations, Level Access offers software, consulting and training to ensure compliance in desktop, mobile and electronic document systems. The firm’s AMP (Accessibility Management Platform) delivers a scalable infrastructure to manage accessibility across the entire development life cycle. Level Access's solutions meet the complex and changing demands of enterprise class organizations and include a suite of services to assist clients beginning compliance initiatives. The firm is known as the complete solution for accessibility compliance issues, earning numerous industry accolades reflecting its breadth and depth of expertise, strategic focus and superior customer service. Level Access has worked with a number of regulatory and standards-developing organizations in an advisory capacity, including the U.S. Access Board, FCC and the World Wide Web Consortium.

Why Work With Us

Level Access is a mission-driven organization that focuses on making the world a more accessible place through software and services. You have the opportunity to work with some of the most well-known accessibility professionals in the space and make a difference in the world every single day.

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Level Access Offices

Remote Workspace

Employees work remotely.

We believe in building a technology-driven company that ensures people with disabilities have a place in the workforce. We offer: Flexibility.

Typical time on-site: None
HQArlington, VA
Mexico
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