Client Due Diligence Support

payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts.

This role is about:
We are looking for a Client Due Diligence (CDD) Support specialist to assist our CDD team in managing merchant applications and ensuring a seamless onboarding process. You will play a crucial role in handling documentation, verifying data accuracy, and facilitating smooth interactions between internal teams and external partners

Location:  in Limassol Office

Reporting to: Head of Client Management

What you will do:

• Handle Alternative Payment Methods (APMs) applications and coordinate setups with relevant providers.
• Ensure the accurate input of fee schedules within internal systems.
• Oversee the preparation, completion, and processing of contracts, annexes, addendums, and related documents with merchants and partners.
• Issue invoices related to fees, including onboarding fees and high-risk registration fees.
• Ensure the correct setup of Merchant Identification Numbers (MIDs).
• Conduct cross-checks of data input across internal systems, verifying fees and MID setups.
• Manage merchant registrations with Mastercard.
• Create and track technical support tickets related to account activations.

What we’re looking for:

• Education: Background in Finance, Business Administration, Compliance, or a related field is preferred.
• Experience: Previous experience in CDD/KYC processes within the financial services or payments industry is an advantage.
• Knowledge: Understanding of regulatory frameworks in relevant jurisdictions.

What we need:

• Tech-Savvy: Proficiency in internal systems for compliance and data management.
• Strong Attention to Detail: Accuracy in data entry and document processing.
• Organizational Skills: Ability to manage multiple tasks and meet deadlines.
• Collaboration & Communication: Work effectively with internal teams and external partners.
• Problem-Solving Attitude: Ability to identify and resolve compliance-related issues efficiently.

The perks of being a payabl.er:  

• Drive in Style: Enjoy the added perk of a company car, provided upon completing one year of employment—subject to performance and availability.
• Future-Proof Your Finances: Jump on board, and after your probation period, we'll kickstart your Provident Fund.
• Grow Without Limits: Our environment is all about nurturing your talents and fuelling your ambition with endless opportunities for professional development.
• Speak Like a Local: Greek language classes, offered twice a week for all team members.
• Shop and Save: Get exclusive access to a discount card at various local businesses.
• Multicultural Workplace: Thrive in a company that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard.
• Lead the Charge in Pioneering Projects: Be at the forefront of innovation by playing a key role in groundbreaking projects.
• Max Out Your Downtime: With 25 days off plus public holidays, and an extra 10 days for when you're under the weather, we make sure you have ample time to relax, recharge, and return brighter.
• Support for Your Educational Aspirations: We're here to support your educational pursuits because we believe in investing in your growth. 
• Wolt Your Way Through Lunch: Enjoy a Wolt lunch allowance of €150 per month.
  🚀 Hiring Process

Initial Interview - A 30-40-minute conversation with our Talent Acquisition team to explore your experience and career goals.
In-Depth Discussion - A 60-minute deep dive with the Hiring Manager to assess your skills and alignment with the role.
Final Behavioral Interview - A team-fit assessment with Hiring Manager and Head of TA, ensuring a strong cultural and strategic match.
Let's embark on a journey to redefine the landscape of payments together. We're not just offering a role; we're inviting you to be a part of something bigger. Join our team, and let's innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team! 

If this role seems like a good match, please submit your resume all applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data please see our privacy policy at