Search the 102 jobs at Nexthink

The Treasury Manager will oversee global banking relationships, optimize cash management strategies, maintain compliance with financial regulations, and support investment and foreign currency hedging initiatives. Responsibilities also include managing treasury reporting and collaborating with cross-functional teams.

The Renewal Specialist will manage the contract and subscription renewal process, focusing on retaining and increasing revenue from existing customers. Responsibilities include negotiating contract terms, maintaining client communication, analyzing data to improve retention, and collaborating with internal teams to streamline processes.

As a Solution Consultant at Nexthink, you'll create innovative value propositions and drive pre-sales activities within the META region. You'll support the sales team by demonstrating product capabilities, managing Proof of Values, and facilitating value-based workshops with clients. Collaboration with multiple stakeholders and addressing business outcomes are key responsibilities in this field-based role.

As a Software and DevOps Engineer, you will design and deliver scalable services and collaborate with product and engineering teams to improve operational efficiency. Responsibilities include software development, automation, incident handling, and mentoring, ensuring high system availability and performance.

The Solution Consultant will drive pre-sales activities by aligning Nexthink’s technical capabilities with business outcomes. This includes qualifying leads, demonstrating product value, managing Proof of Values, facilitating workshops, and supporting large-scale enterprise transactions while collaborating with Sales and Professional Services teams.

The Digital Workplace Architect will manage IT support teams and lead service improvement projects to enhance employee satisfaction and optimize IT costs. Responsibilities include designing solutions using Nexthink technology, developing use cases, staying updated on industry trends, and collaborating with various teams to improve digital employee experiences.

The Lead Software Engineer will design, build, and maintain large-scale distributed services, ensuring high system availability and performance. Responsibilities include collaborating with cross-functional teams, optimizing platform efficiency, leading incident response efforts, and mentoring junior engineers.

The Senior Customer Success Manager at Nexthink will manage a portfolio of strategic customers, focusing on customer success plans and driving adoption of digital employee experience (DEX) solutions. The role requires collaboration with various internal teams to ensure customer retention, value delivery, and expansion opportunities, along with regular communication and updates to customers. Expectations also include hosting workshops and providing feedback to product teams.

The Senior Customer Success Manager at Nexthink will oversee strategic customer accounts, focusing on customer retention and growth. Responsibilities include creating and executing customer success plans, ensuring the adoption of Nexthink solutions, driving renewals, facilitating workshops, and acting as a trusted advisor to key customer stakeholders. The role requires collaboration with various internal teams and maintaining strong customer relationships.

As an IT Support Engineer at Nexthink, you will provide Level 1 and Level 2 support for customers globally, troubleshoot issues via phone and remote sessions, track requests through resolution, and maintain the knowledge base. Strong customer service orientation and technical expertise in Linux and Windows systems are essential.

The Senior Customer Success Manager at Nexthink will oversee a portfolio of strategic customers, driving customer adoption of their digital employee experience solutions. Responsibilities include developing success plans, delivering value through relationship building, achieving renewal and expansion targets, and maintaining customer health through regular communication and support. The role requires collaboration with various internal teams and hosting workshops to educate customers on product use.

The Customer Success Engineer at Nexthink will support the adoption of the Infinity Platform, addressing client technical queries, enhancing user satisfaction, and collaborating with other teams to drive customer engagement and outcomes. Responsibilities include onboarding, executing product demonstrations, identifying technical issues, and providing feedback to various departments.

This role involves leading the evaluation and validation of early-stage product ideas by engaging with business leaders to assess their alignment with product goals, interests, and willingness to pay. It requires developing business cases and collaborating with internal teams for prototype refinement based on user feedback.

The Senior Product Manager will lead the evaluation and validation of new product ideas by engaging with business leaders, assessing interest, gathering feedback, and developing compelling business cases. This role requires effective communication and strategic storytelling to determine product viability and refinement through collaboration with internal teams. Frequent travel is also expected.

The Senior Product Manager will evaluate and validate early-stage product ideas through engaging with business leaders, assessing value propositions and market needs, developing business cases, and collaborating with internal teams to refine prototypes. They will convey product value through strategic storytelling and maintain insights on market trends.

The Senior Customer Success Manager will enhance customer relationships and drive the adoption of Nexthink solutions by developing and executing customer success plans, identifying upsell opportunities, and collaborating with various internal teams. Responsibilities include hosting workshops, managing critical issues, and ensuring high-value outcomes for clients.

The Senior Customer Success Manager will guide strategic customers through their Digital Employee Experience (DEX) maturity journey, ensuring adoption of Nexthink solutions. Responsibilities include managing customer relationships, executing success plans, identifying upsell opportunities, and collaborating with multiple teams to drive positive customer outcomes.

The Client Director at Nexthink will be responsible for leveraging real-time analytics and automation to enhance the digital employee experience. This role involves utilizing feedback across all endpoints to support IT teams in improving productivity and employee satisfaction.

The Client Director at Nexthink will manage renewals and upsells for large existing accounts, oversee executive relationships, and lead virtual teams to ensure customer satisfaction and achieve financial targets. They will develop strategies, build trust with clients, and coordinate resources to enhance digital employee experiences.

As a Support Account Manager, you will be the primary point of contact for Federal customers, providing first through third level support, managing troubleshooting, and tracking requests effectively while ensuring customer satisfaction and technical success.