Client Development Associate, HCB

Posted 4 Days Ago
Be an Early Applicant
5 Locations
45K-50K Annually
Entry level
Consulting
The Role
The Client Development Associate will make targeted outbound calls to financial advisors to secure appointments for salespeople at Highland Capital Brokerage. Responsibilities include cultivating client relationships, utilizing Salesforce for documentation, achieving sales goals, and providing excellent customer service.
Summary Generated by Built In

Current Employees and Contractors Apply HereOsaic Careers

Sales Opportunity in Insurance Industry

Client Development Associate, Highland Capital Brokerage


Location:        All Locations & Remote

                                   

Role Type:     Full-time

Salary:            $45,000 - $50,000 per year + Sales Incentive Compensation.

  • Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education.
  • Our competitive salaries are just one component of Osaic’s total compensation package. Additional benefits include health, vision, dental insurance, 401k, vacation and sick time, volunteer days and much more. 
  • To view more details of what you can look forward to, visit our careers page: https://careers.osaic.com/Creative/Benefits 

Summary:

The position is for an individual to make targeted calls to financial advisors who have an interest in selling life insurance, long term care, disability income, and/or annuities to their clients through Highland. Main duties will consist of making a stated number of calls from planned lists of advisors who have been identified as licensed to do business, as well as to those who have shown interest in sales content promoted from Highland. Ultimately the calls should result in a stated number of appointments with the advisors to meet with Highland’s salespeople. The individual must possess a passion for customer interaction, be sales minded, and become familiar with concepts that they are recommending.

Responsibilities:

  • Make a high volume of outbound calls daily to lists of prospective and existing advisors tied to POS VPs with goal to result in securing appointments.
  • Cultivate client relationships through outbound calls to identified lists of advisors regarding their interest in products, concepts, and/or insurance carriers Highland represents.
  • Be able to actively engage in conversation, accurately provide relevant information, and clearly document conversation outcomes in the Salesforce customer relationship management system on a timely basis.
  • Be sales-minded and open to connecting via phone with large network of advisors, including using voicemail.
  • Remain goal oriented with a focus on achieving sales success based on pre-determined goals for number of calls and appointments, leading to successful conversions to sales results.
  • Set appointments and identify prospective advisors’ financial interests and product education opportunities.
  • Use a professional approach in written and verbal communication when communicating with potential advisors.
  • Generate new business leads via telephone, networking, and other lead sources as directed by leadership.
  • Actively listen to and transfer calls when appropriate to achieve a first call resolution or result in appointment, or to provide additional information on product recommendations.
  • Collaborate and work closely with the Sales Support teams, including Business Development Associates, Sales Support Associates and Vice Presidents.
  • Display passion and commitment to deliver an experience that improves our customers’ perception of our offerings.
  • Demonstrate a willingness to learn about the insurance industry and insurance products and how they may impact each customer’s needs.
  • Participate in educational opportunities for multiple career tracks in life or annuity, sales support or sales.
  • Maintain a commitment to engaging in team discussions, educational webinars, self-study classes, and other professional growth opportunities as presented.
  • Provide continuous excellent customer service to advisor base as needed, operating with both a competitive salary and an incentive-based compensation program.

Education Requirements:

  • Bachelor’s Degree Preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree.
  • Willingness to obtain Life and Health Insurance License.

Basic Requirements:

  • Flexibility and willingness to adapt to changes.
  • Customer service experience or mindset.
  • Effective at time management.
  • Ability to work in a team environment as well as work independently.

Preferred Requirements:

  • Call center team experience.
  • Prior sales experience.

Current Employees and Contractors Apply Here

Top Skills

Salesforce
The Company
Melbourne, , VIC ,
3,067 Employees
On-site Workplace
Year Founded: 2007

What We Do

Acquire BPO is an award-winning global outsourcer with over 19 years of experience and more than 9,500 full-time employees across Australia, the Dominican Republic, the Philippines, and the United States. We provide Customer Experience and Back Office outsourcing services from offshore, nearshore, and onshore locations. Our commitment to Safety, Flexibility, and Innovation makes us the partner of choice for businesses leveraging top global BPO and AI resources with confidence.

We take an agnostic approach to vendors and solutions, ensuring the best-suited technology for each scenario.

Our distinctive edge lies in our unparalleled commitment to fostering trust and cultivating long-term partnerships through direct engagement from our executives and owners. Our delivery centres meet international standards with carrier-grade infrastructure and globally redundant paths.

We are globally PCI-DSS v4.0 certified and strictly adhere to ISO/ISMS, SOC 1 & 2, HIPAA compliance standards, and international data privacy regulations. Our Australia- and US-based Client Relationship Managers (CRMs) and PRINCE2-certified Project Managers ensure risk-free transition and key client focus.

Our Automation & Intelligence team offers end-to-end automation solutions, leveraging the latest technologies. We deliver tailored solutions for unique challenges, ensuring optimal outcomes and sustained growth.

We maintain transparent partnerships based on trust and open communication, fostering strong, long-term client relationships and ensuring continuous improvement and innovation.

As a values-driven organisation, we attract great talent and invest in training, free family health cover, community assistance, team-building, and strong engagement activities.

Visit www.acquirebpo.com for more information

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