Client Associate 2 – Travel Vertical

Posted 6 Days Ago
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Boston, MA
1-3 Years Experience
AdTech • Marketing Tech
The Role
As a Client Associate 2 in Epsilon's Travel Vertical, you will help grow business by identifying and closing deals with customers. Responsibilities include managing client reporting, providing strategic recommendations, and collaborating with the Account Management team to deliver tailored sales solutions that meet clients' marketing needs.
Summary Generated by Built In

Job Description

How You’ll Make an Impact
As a Client Associate 2 in Epsilon's Travel Vertical, you will play a crucial role in growing our current book of business by leveraging your expertise to identify, influence, present, and close deals with customers. Your efforts will be instrumental in meeting and exceeding quotas, leading to significant revenue growth for Epsilon.

What You’ll Achieve
As a Client Associate 2 in Epsilon's Travel Vertical, you will play a pivotal role in growing a current book of business. You will identify, influence, present, and close deals with customers, meeting, and exceeding quotas by leveraging Epsilon's capabilities.

Who You Are

  • What you’ll bring with you:
    • Client Partnership: Become a trusted client partner, creating win/win outcomes that drive revenue growth for Digital Media. Use your extensive digital media business acumen to uncover business needs and identify how programmatic display, video, OTT/CTV, and streaming audio solutions can help clients achieve their business goals.
    • Reporting and Analysis: Manage client reporting, analysis, and insights. Uncover actionable insights from available reports and make strategic recommendations.
    • Collaboration: Partner with the Account Management team to lead internal resources for the preparation and delivery of objective-based solutions for travel clients.
    • Consultative Sales: Use creativity to deliver customized sales solutions that address clients' marketing needs and help them achieve their business goals.
    • Account Management: Facilitate day-to-day management of accounts both internally (within Digital Media Solutions and Epsilon Auto) and externally (with the client).
    • Relationship Building: Build and maintain relationships with key stakeholders, including Epsilon Auto, Digital Media account management, media, analytics, legal, compliance, and key decision makers and influencers at the client and/or agency.
    • Strategic Planning: Develop a roadmap for success that ensures client satisfaction, growth, and trust, ultimately becoming the client's trusted advisor.


  • Why you might stand out from other talent:
    • Experience: 4+ years of professional business experience, particularly in the digital media and programmatic ad tech industries.
    • Client Management: Experience in client management or sales (or sales support) (client side, ad solutions, digital advertising, direct marketing, agency experience).
    • Reporting and Reviews: Experience in campaign reporting and business reviews, including reviewing performance reports, uncovering insights, and developing and delivering performance reports, insights, and recommendations.
    • Marketing Acumen: Versed in key marketing components, including strategy, analytics, programmatic display, video, OTT/CTV, and/or streaming media performance, and ad tech.
    • Self-Motivation: Ability to identify opportunities, new business, and market gaps independently.
    • Quantitative Skills: Strong quantitative background with an understanding of analytic tools and techniques.
    • Strategic Understanding: Understanding of marketing program strategy, design, execution, and measurement/attribution.
    • Negotiation Skills: Proficiency in negotiation.
    • Communication Skills: Effective communication across multiple levels of an organization.
    • Collaboration: Ability to work well in a team and in highly collaborative environments.
    • Sales Experience: Sales and business development experience is a plus.
    • Technical Skills: Proficient in Microsoft Office, Excel, PowerPoint, and Sales Management software (e.g., Salesforce.com).
    • Education: BA/BS with a strong academic record is preferred. MBA is a plus.


Additional Information

Epsilon at Our CORE

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Our best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, retail media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:

  • Act with integrity. We are transparent and have the courage to do the right thing. 
  • Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. 
  • Innovate with purpose. We shape the market with big ideas that drive big outcomes. 
  • Respect all voices. We embrace differences and foster a culture of connection and belonging. 
  • Empower with accountability. We trust each other to own and deliver on common goals. 

Because You Matter 

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

  • Time to Recharge: Flexible time off (FTO), 14 paid holidays 
  • Time to Recover: Paid sick time
  • Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
  • Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to [email protected] to request an accommodation.


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Top Skills

Digital Media
The Company
HQ: Paris
45,929 Employees
On-site Workplace
Year Founded: 1926

What We Do

As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One. Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi, Leo Burnett, BBH, Marcel, Fallon, MSL, Prodigious), media services with Publicis Media (Starcom, Zenith, Spark Foundry, Blue 449, Performics, Digitas), digital business transformation with Publicis.Sapient and health & wellness communications with Publicis Health. Publicis Groupe’s agencies are present in over 100 countries around the world.

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