Client and Market Development Senior Executive

Company Description

Who we are

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise.

Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team-based approach to work.

Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.

You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams.

Whichever area of the business you join, you’ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

Job Description

The Role

Reporting to the Client and Market Development Senior Manager - Real Estate and based in London, this role will work to promote the firm's Real Estate capability, both sector and practice (which in the London practice includes the Real Estate Construction, Planning, Environment and ESG teams, ("Real Estate")).

This position presents an excellent opportunity for the Senior Executive to explore every aspect of client and market development in a professional services environment working closely with multiple senior stakeholders to deliver tangible results.

Our Client & Market Development function ("C&MD") is pivotal in making the Firm's vision a reality. C&MD teams work strategically with our Global Business Units – all with the same vision "to be the global law firm of choice for the world’s leading businesses of today and tomorrow".

Clifford Chance's Real Estate Team is differentiated from the rest of the legal market through its focus on real estate as an industry. The global team advises on high value, complex real estate matters for a range of international and domestic clients, including corporate real estate, development, real estate finance, high-level tax and funds. Our Real Global Estate Practice is widely acknowledged as a market leader for its innovative and complex work.

What you will be responsible for

You will be responsible for supporting and advising partners, counsel and associates to undertake business and client development activities in a focused manner, embracing best practice to assist them in growing their business and relationships with clients. The role will cover both the Global Real Estate Practice including London and Global Real Estate Sector.

What you will do

This broad and varied role covers client account management, client listening, sales support as well as working across the full marketing mix including digital marketing, social media and events.

The role frequently involves the facilitation and co-ordination across practices and offices throughout our global network given the importance of real estate as an asset class for our clients.

Client, Product and Sector Focus

• Supporting the local London and broader global client development program for Real Estate including managing a number of key client accounts
• Contributing to the Firm's industry sector initiatives
• Client and target research and strategic client reporting
• Supporting on the development of key strategic products which have been identified as growth areas for Real Estate
• Coaching Real Estate associates (and secretaries where required) on BD tools/ techniques and best practice
• Accountability to improve client focus and sector focus activities in real estate

Sales Support / New Business development

• Opportunity spotting and horizon scanning
• Taking a hands-on approach to supporting on the sales process including pitches. This includes qualifying opportunities (go/no go), client and market research, coaching partners and associates on effective pitch presentation, pitch tracking and pitch win/loss reviews.
• Developing standard capability statements, other sales support collateral and managing the pitch infrastructure for Global Real Estate

Marketing communications

• Pro-actively raising the profile of the Real Estate practice/sector and individuals, identifying opportunities that complement the overall business development objectives for Real Estate
• Developing and executing Thought Leadership campaigns
• Capturing and publicising all major deals and transactional work both internally and externally including on social media
• Supporting the development of Global Real Estate's digital marketing and social media strategy including website, LinkedIn and podcasts
• Dealing with press enquiries and writing press releases as required in conjunction with PR Team
• Assisting the C&MD Senior Manager in assessing and developing sponsorship and PR opportunities for the practice
• Planning and managing client events in conjunction with the Global Events Team
• Managing the submission process for directories / awards etc including drafting submissions
• Managing marketing communication activities through the firm's CRM database (InterAction)
• Working with C&MD professionals in the other Practice Areas and the Brand Communications & Marketing team, to manage the production of marketing communication materials and ensure the currency and consistency of these materials
• Supporting and developing London and global Real Estate's internal communications including an internal magazine
• Coordinating the maintenance of content on the internet and intranet sites for Real Estate in conjunction with the Digital Marketing Team and the Real Estate Knowledge & Information Officer

Product Knowledge

• Actively developing and maintaining a working understanding of the products marketed across the global Real Estate Practice and Global Real Estate Sector and how they fit within the firm's offering and the wider market
• Spotting trends and developing collateral and communications to promote these internally and externally
• Sharing product knowledge across the global Real Estate C&MD team and the global C&MD team particularly in relation to client development and pitches

Qualifications

Your Experience

• You will have strong business development experience ideally gained from a professional services firm, legal experience is desirable
• Knowledge of the real estate market would be highly desirable
• A proven track record in relationship building at all levels is necessary
• Excellent communication, interpersonal and influencing skills combined with good judgement, a meticulous attention to detail and an enthusiasm to learn
• Proven sales support experience; client account management; marketing communications; and design experience
• You will be able to demonstrate an ability to think creatively and combine hands-on execution of business development tactics with a clear understanding of strategy
• You will be a self-starter and be able to demonstrate your success in sales support and coaching fee earners
• Creative outlook with excellent project management skills as well as being a good team player
• You will have excellent organisation skills and be able to demonstrate an ability to prioritise work to meet deadlines
• You will need to be flexible and have a positive and robust attitude to pressure
• Proficiency in MS Office and database systems such as Access or InterAction is highly desirable

How we will support you

From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning.

Additional Information

Equal Opportunities

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. 

Find out more about our inclusive culture here

Hybrid Working

This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time.