We pride ourselves on building strong, lasting partnerships with our clients through personalized solutions that drive success. We’re looking for a dedicated Client Account Manager to join our team and take a lead role in fostering positive client relationships, ensuring their needs are met, and helping them achieve their goals. If you're an organized, proactive individual who thrives on relationship-building and client satisfaction, this Client Account Manager role is for you!
Client Account Manager Responsibilities:
- Build and maintain strong relationships with clients, ensuring their goals are understood and met
- Serve as the primary point of contact for client inquiries and provide ongoing support
- Collaborate with internal teams to efficiently address client needs and resolve any issues
- Monitor client progress, track key metrics, and provide regular, insightful updates
- Gather and share client feedback to continuously improve products and services
- Identify potential challenges early and proactively address them to maintain high standards of service
What We’re Looking For in a Client Account Manager :
- Excellent communication skills with a client-first mindset
- Proven ability to manage multiple accounts while staying organized in a fast-paced environment
- Strong problem-solving skills and a proactive approach to meeting client needs
- Experience in account management, customer service, or client success is a plus
- A self-motivated, team-oriented individual dedicated to client satisfaction
Why Join us as a Client Account Manager?
- A collaborative work environment that values your input and supports your professional growth
- Hands-on training and career development in client account management
- Clear opportunities for advancement in client success and account management
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What We Do
At Threshold Marketing, we provide cutting-edge marketing services and consulting to a host of reputed telecom firms. We are always on the quest to deliver high-quality services to all our clients. We have partnered with a telecom service leader because of our shared commitment to professionalism, customer satisfaction, and excellence. We connect with potential customers through direct presentations that let us explain our offerings effectively. We have observed that our direct approach leads to repeat business and sustained growth.
As a solution-oriented sales and marketing firm, we always find ways, and if need be, make one, to make things work. Our integrity and stop-at-nothing attitude have earned us several plaudits and led to us being trusted with spreading the word far and wide about today’s best telecom services.
