Client Account Manager - Promotional Products

Posted Yesterday
Be an Early Applicant
Chicago, IL
Mid level
AdTech • Marketing Tech
The Role
The Client Account Manager will manage customer relationships, actively seek new client opportunities, prepare quotes, handle orders via Salesforce, and communicate with clients regarding product orders and shipping. They will also be involved in client presentations and trade shows.
Summary Generated by Built In

iPromo is Top 100 level Distributor and looking for an Account Manager to help further grow the company. 

We are proud to announce iPromo has been listed on the Inc.5000 Fastest Growing Companies list for the last 3 years, 2021-2023. As well as our industries 2022 and 2023 ASI Top 50 Best Places to Work list.

With the tools and systems in place we are able to provide solutions to any size organization. We can help you build your clientele book of business.

This is a remote work opportunity.

If you have the experience for this position and share the same beliefs, we would love to talk to you.

Essential Duties & Responsibilities:

  • Develop and manage customer relations for assigned leads and accounts.
  • Prospect within client companies for maximum program penetration,
  • Prospect and create opportunities for new client business. 
  • Activity based mindset to feed opportunity pipeline.
  • Communicate extensively with clients via phone and email regarding orders & shipping information
  • Research product and provide recommendations; provide virtual mockups; physical samples.
  • Work with clients utilizing company stores for merchandise flexibility.
  • Prepare quotes for customer orders.
  • Receive client’s artwork and pass along to Designer.
  • Enter sales orders via Salesforce.
  • Coordinate the client’s review and approval of proofs.
  • Coordinate sales order with Account Coordinators
  • May participate in presentations, meetings, etc. and attend industry trade shows.
  • Other selling duties as assigned, based on business requirements.

Required Education/Experience:

  • 3 years promotional product sales experience 
  • Prospecting within your client accounts
  • Prospecting for new business.

Required Skills:

  • Proficient in the use of Microsoft Software applications such as Outlook, Word, Excel and
  • PowerPoint
  • Must be experienced with CRM/ERP systems.
  • Above-average 10 key and typing skills.
  • Effective problem-solving capabilities
  • Ability to communicate clearly and concisely in both oral and written form.
  • Ability to work well under pressure, on multiple projects and meet deadlines.

Base plus commission compensation model.

Top Skills

Microsoft Software
Salesforce
The Company
HQ: Canal Winchester, OH
106 Employees
On-site Workplace
Year Founded: 1999

What We Do

iPromo’s promotional products help more than 45,000 companies and organizations around the globe, including all Fortune 500 companies, discover and implement powerful product-driven marketing solutions.

Our client dedicated representatives are experts in branding solutions, creating branding experiences that help our customers succeed with specific marketing goals. We sell promotional products, but more importantly, we create better promotion programs.

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