City Representative - Chicago, IL

About Togetherhood

Togetherhood is revolutionizing enrichment and education for children from preschool to high school. We are a fast-growing technology marketplace that makes it super simple for communities to create world class enrichment programs. We serve schools, community centers, residential communities and homeschooling communities. Our mission is to provide all communities with access to high quality enrichment and education. The company was founded by a repeat entrepreneur with a strong track record of success (two acquisitions, one IPO as Chief Product Officer at Farfetch).

What you’ll do

Togetherhood is growing and we are seeking a City Representative to help us launch the Chicago market! Because you will be Togetherhood's sole employee representative in the Chicago market, your responsibilities will be different from those of a typical City Representative. Not only will you focus on new business and lead generation, you will also be responsible for managing and growing the Chicago portfolio. In addition to cold calls, drop ins, email marketing and other sales techniques, you will also be visiting current clients and making sure that their needs are being met and Togetherhood is exceeding their expectations. You will use your knowledge of Chicago to target Chicago’s top schools and suburbs.

If you love both pre- and post-sale activities, this is a great opportunity for you to get meaningful experience with both job functions. This role is narrowly focused on candidates who live in the greater Chicago area - expectations are a blend of remote work, field work to prospective local clients and monthly visits to Togetherhood HQ in NYC. Please only apply if you are (1) living within a close proximity to Chicago (2) are able to do local field visits on a daily basis and (3) willing to come to NYC on a monthly basis to meet with the NYC team.

Primary responsibilities will include seeking new business opportunities by contacting and developing relationships with potential customers in the preschool and K-12 education space, as well as managing mid-late stage deals and active client relationships. 

A day in the life of a City Representative:

• Creatively research targeted accounts to identify key contacts and critical account information prior to prospecting 
• Work collaboratively with our NYC Sales and AM team to align on outreach strategy
• Execute outbound prospecting through a multi-channel approach: cold calls, email sequences, LinkedIn, client gifting, hand-written notes, and more (bring ideas)
• Be a subject matter expert on the Togetherhood suite of services/products and how we solve high priority problems for our clients (preschool and K-12) as well as differentiating us from competitors
• Bringing qualified leads to close
• Driving partner performance by managing day to day issues as they arise, advocating for the partner’s best interests and collaborating with the client to provide a dynamic enrichment program
• Influencing partners to deepen their partnership with Togetherhood via seasonal renewal cycles and QBRs
• Visiting partner sites on a recurring cadence, along with other communication touchpoints, to understand gaps and maintain a strong relationship

Tools include Hubspot, Notion, Quickbooks and other software that increases the productivity of our team. 

This is a great opportunity to join a mission driven organization that helps children across the Tristate area access high quality enrichment and enables teaching artists and coaches to get paid what they deserve. As well, you will be working in a high-growth environment with potential for advancement and job development. 

Who you are

Your experience:

• Proven sales experience with ideally 2+ years experience prospecting and/or closing B2B prospects
• Door-to-door sales experience (or any environment where you faced considerable rejections) is a plus
• Experience using CRM Software like HubSpot or similar
• Comfort with cold call activities to prospects 
• Track record of meeting and exceeding targets or professional goals
• Demonstrable ability to prospect and tenacity to find the decision makers within an organization
• You are able to own account-related initiatives and drive them to completion, with an ability to navigate ambiguity and build scalable processes.

Your proficiencies:

• Effective communications skills (verbal, written, and listening)
• Strategic and detail-oriented planner with strong ability to identify and follow-through on leads to create new sales qualified opportunities
• Ability to work independently with high productivity with an early stage startup
• Willing and enthusiastic about pitching in when necessary, including standing in as a one-off sub if we are unable to secure a sub for a class. (This almost never happens, but it can happen on occasion in a new market when our instructor network is nascent. You'd need to be comfortable leading a class with a lesson plan that we’d supply.)

Your Superpowers

• Curiosity! You love asking questions and follow up questions! But retain what you learn.
• Extraordinarily out-going. You embrace meeting new people and are able to create real, fruitful relationships with a wide array of individuals.
• Entrepreneurial. You’re willing and excited to work within a high growth company with limited formal structure. You’re eager to test new things and seek continual improvement. You are a self-starter!
• Someone who embraces failure. Getting turned down by a potential client doesn’t bring you down. It makes you focused on how to rework the solution for future conversations.
• An on-the-fly problem solver. We are brainstorming to build an exceptional system within each client. It’s our job to WOW our clients, and it all starts with you as you’re often the first impression clients will have of Togetherhood.
• Extremely hard working. We are a startup with the mentality that no job is too big or too small for us. You hustle because that’s just how you work. 
• Calm and collected in the line of fire. On a day where everything that could go wrong has gone wrong, you find a way to stay positive.
• Passionate about growth. We have a bright future ahead, which depends on our team’s spirit, morale, and work ethic.
• Exceptionally good listener. You read people well. Your EQ is off the charts, and you have a unique, even uncanny ability to pick up on people's needs without them even saying it.
• Highly attentive to detail. You proofread every correspondence several times, and then another before it goes out. Your work is accurate, error-free, concise and conveys a deep understanding of the intricacies of our partner relationships. 
• Able to secure relevant clearances to work with children in the state of Illinois. In the event that you need to be in a classroom setting with students, customer accounts need to know you are cleared to do so. 
• Comfortable communicating not only with directors at customer accounts, but also students and parents at customer accounts.