Job Description :
The Contract and Invoice Operations Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement and Invoice management and document retention.
The Contract and Invoice Operations Specialist will act as the single point of contact for the Team Leader on Contract and Invoice Operations for the relevant cluster
The role is encouraged to provide operational, functional, and mentoring support to the team and junior members of the team as per the request and instruction from the line manager.
Dimensions:
a) Market/Role Complexity
Top 3-5 Accountabilities
The Contract and Invoice Operations Specialist will also have specific ongoing responsibility including but not limited to:
- Responsible for all Contract and Invoice Operations processes for specific cluster assigned
- Responsible for quality assurance for the relevant cluster’s Contract & Invoice Operations activities
- Liaise considerably with cluster sales reps to understand context per payment, payment terms, activation status and appropriate evidence provided
- Liaise with OTC shared service centre to enable invoice payment
- Liaise with the customer on Invoicing related issues
- Ensure a 100% Compliance across all the areas of Invoicing and Audits
- Take ownership and devise strategies with the Sales on the invoicing processes.
- Reporting the Cash on metrics
Qualifications and Experience Required
- Excellent Business English
- Experience in Contract and Invoice operations processes
- Results oriented, strong drive and vitality
- Able to work to tight deadlines
- Awareness of controls and risk management
- Strong problem identifying and problem-solving skills.
- Build and sustain excellent relationships with multiple collaborators
- Strong SAP, Excel skills
- Experienced in working within shared service centers environment
- Multi-tasking with precision to accuracy
Barriers to Success in Role
- Lack of drive and pro-activity
- Lack of good business English and interpersonal skills
- Lack of attention to detail
- Lack of influencing skills
- Lack of analytical ability
Worker Type :
Regular
Primary Location:
Bangalore Karle Town SEZ
Additional Locations :
Job Posting Start Date :
2024-10-04
Top Skills
What We Do
Diageo's official LinkedIn account. We're a global leader in premium drinks, across spirits and beer, a business built on the principles and foundations laid by the giants of the industry.
With over 200 brands sold in 180 countries, our portfolio has remarkable breadth. From centuries-old names to exciting new entrants, and global giants to local legends, we're building the very best brands out there, and with over 30,000 talented people based in over 135 countries, we're a truly global company. With such diversity, we're able to truly represent our broad consumer base and think differently about the future.
To maintain our position as leaders in the alcoholic beverage market, we always invest in the future and are mindful of the impact we have. Because just like the legends of our past, we're here to raise the bar – for people as well as the planet
 PNG file.png)
