Chief of Staff

Who We Are: 

With the collective efforts of our epic team members, we’re trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we’ve launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. We are proud to offer work that matters, on a mission that matters. 

Intrigued? Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn. 

What We Need:  

The Chief of Staff will report directly to the President. This team member will serve as a force multiplier for the President and the Executive Leadership Team (ELT), helping to drive strategic initiatives, improve cross-functional collaboration, and create leverage across the business. This is a high-visibility, high-impact role ideal for someone who thrives in fast-paced, dynamic environments and is excited about growing into a future business leadership role at Synapse.  

What You Will Do:  

• Act as a strategic partner to the President, helping drive priorities, facilitate decision-making, and ensure high-level initiatives are executed. 
• Own and execute special projects that span multiple departments and require both strategy and execution. 
• Build internal processes, improve organizational effectiveness, and identify opportunities for scale. 
• Help design and run planning cycles, operating rhythms, and cross-functional meetings. 
• Support the ELT by managing agendas, follow-ups, and interdepartmental initiatives. 
• Lead internal communications on behalf of the ELT, including Board updates, All Hands planning, and strategic documentation. 
• Prepare materials and insights for key meetings, ensuring alignment and clarity across leadership. 
• Provide analytical support, including market research, performance tracking, and operational dashboards. 
• Identify and proactively fill operational gaps with urgency and resourcefulness. 

What You Have:   

At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include: 

• 4–8+ years of experience in consulting, investing, or operating roles within a high-growth company. 
• Exceptional written and verbal communication skills. 
• Demonstrated ability to thrive in ambiguity and bring structure to complex, fast-moving situations. 
• Strong analytical skills and proficiency with Excel/Google Sheets and presentation tools. 
• Relentless work ethic, high attention to detail, and a strong sense of urgency. 
• Demonstrated organizational skills and ability to manage multiple concurrent projects. 
• Strong interpersonal skills with a high degree of emotional intelligence. 
• Ability to work independently and remotely with minimal supervision. 
• Bachelor’s degree required 
• MBA is a plus but not required 
• Healthcare or health tech experience preferred but not required. 

What Sets You Apart:  

• You’re a problem-solver who brings solutions, not just questions. 
• You see around corners and think two steps ahead. 
• You’re calm under pressure and thrive in high-stakes situations. 
• You’re eager to roll up your sleeves and dive into whatever the business needs. 
• You want to grow into a senior operator within the company. 

What Sets Us Apart:  

It’s no secret that most of us work to provide for ourselves and those we love, but just because we must work doesn’t mean we can’t enjoy it. In fact, at Synapse Health, we insist on it! We want our team members to thrive personally and professionally, which is why our benefits include:   

• Professional growth opportunities with compelling career paths 
• Healthy work-life balance culture with paid time off (PTO) 
• Medical, dental and vision insurance for full-time team members 
• 401K savings plan with employer contribution match 

Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.