At Koalafi, we believe in a world where no one has to put an important purchase on hold. That’s why we’re making it easier for more people to pay for big purchases over time.
Over 17,000 retailers rely on us to match their customers to a payment plan clearly and quickly, all while reflecting well on their brand. Their 2M+ customers love us because we provide a flexible way for them to make payments, and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.
Interested in learning more about how we’re transforming the financing experience and joining our team?
What You’ll Do:
The Chief of Staff will serve as a strategic advisor and executive partner to the CEO. In this role, you will be responsible for driving Koalafi’s strategic and operational goals, ensure effective execution of Koalafi’s strategic initiatives, optimizing processes, and fostering cross-functional collaboration. As a trusted thought partner and confidant to the President, you will facilitate communication and decision making across the leadership team and will play a crucial role in driving the company’s growth and success.
If you are a strategic thinker, a skilled problem-solver, and a natural leader, we encourage you to apply and help us drive our mission forward.
Strategic Planning and Execution:
- Collaborate with the Chief Executive Officer and senior leadership team to develop and implement strategic plans, initiatives, and objectives, translating the company’s vision and mission into actionable goals.
- Lead the quarterly and annual company-wide planning processes from development to execution, ensuring all departments are aligned with the company’s strategic objectives.
- Facilitate and manage selected cross-functional deep-dives and special projects on business gaps / cases issued by the CEO, whether focused on revenue growth, cost optimization, organizational effectiveness, M&A etc.
- Identify potential obstacles to strategic goals, providing data-driven recommendations and solutions.
Leadership Support and Communication:
- Serve as a liaison between the CEO and the senior leadership team, ensuring clear and effective communication and follow through on key initiatives.
- Prepare and coordinate materials for executive meetings, board presentations, and other critical communications.
- Represent the CEO in meetings, discussions, and negotiations as needed, ensuring alignment with the CEO’s vision and priorities.
Executive Decision Support:
- Provide the CEO with data-driven insights and recommendations to support decision-making.
- Conduct research, analyze data, and prepare reports on key business issues, market trends, and competitive dynamics.
- Assist in the evaluation of potential business opportunities, partnerships, and investments.
Meeting Management:
- Own senior leadership and board meetings minutes, ensuring meeting effectiveness, preparedness, and follow-through on action items.
- Improve decision-making processes by enhancing the effectiveness of meetings and communications.
About You:
Qualifications:
- Bachelor’s degree required; Master’s degree in Business Administration or a related field preferred.
- 6+ years of experience of increasing responsibility in strategic, operational, or leadership roles, preferably in a fast-paced, high-growth technology company or management consulting.
- Proven track record of successfully leading and managing complex projects and initiatives in a fast-paced, dynamic environment.
- Experience working closely with C-level executives or in a similar Chief of Staff role is highly desirable.
Skills:
- Strong strategic thinking, problem-solving, and analytical abilities.
- Excellent project management skills, with a love for details and the ability to manage multiple priorities under pressure.
- Highly effective communication, negotiation, and interpersonal skills, with the ability to build trust and partnerships across the organization.
- Proficiency in data analysis, financial modeling, and business analytics.
- High level of integrity, discretion, and professionalism.
Personal Attributes:
- Leadership: Demonstrated ability to inspire and lead teams, driving collaboration and fostering a positive organizational culture.
- Adaptability: Ability to thrive in a dynamic, fast-changing environment, with a willingness to take on new challenges.
- Results-Oriented: Strong focus on achieving measurable outcomes and delivering value to the organization.
- Confidentiality: High level of discretion and ability to handle sensitive information with confidentiality.
- Values Alignment: Demonstrated alignment with Koalafi's core values of integrity, collaboration, and a relentless drive for excellence.
Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.
Who we are & what we value:
- We focus on what’s most important
- We set clear expectations and deliver
- We embrace challenges to reach our full potential
- We ask, “How can this be better?”
- We move fast together
Benefits:
At Koalafi, you will have a direct impact on our products and help shape the company’s success. We offer competitive compensation & benefits packages to keep you at your best:
- Comprehensive medical, dental, and vision coverage
- 20 PTO days + 11 paid holidays
- 401(k) retirement with company matching
- Student Loan & Tuition Reimbursement
- Commuter assistance
- Parental leave (maternal + paternal)
- Inclusion and Associate Engagement Programs
What We Do
At Koalafi, we understand that big dreams start with simple transactions. That’s why we built the first nationwide platform that makes it possible for merchants to offer all of their customers, whether they have excellent or no credit, a wide range of pay-over-time plans through a single application. With the help of Koalafi’s advanced technology and analytics, delightful experiences, and world-class support, thousands of merchants nationwide have grown their businesses, and more of their customers can finally dream bigger.
