A Chief-of-Staff role is a chance to move from advising to leading, stepping into an in-house leadership role where you’ll have the opportunity to drive real-world impact in a successful, dynamic, fast-growing organization. Reporting to the Managing Director in Sweden, you will leverage your consulting expertise to take end-to-end ownership of key projects, work closely with senior leadership, at Country, Cluster and Group- level, and have a direct hand in shaping the future of the business.
It is more than a support role—it’s a pathway to leadership, offering the chance to build a long-term career within the organization, with clear progression toward higher executive positions, gaining the operational experience and business insights critical for Management Team roles.
The role is based in Stockholm, Sweden.
Verisure’s strategic context and growth journey
Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. As part of a regulated service in many countries, we protect more than 5 million families and small businesses across 17 countries in Europe and Latin America. Under our Arlo brand, we are also a leading provider of cameras and video-surveillance services in Europe. Our mission is to provide our customers peace of mind by protecting what matters most to them.
With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. The trajectory over the past 35 years has been one of uninterrupted, double-digit annual growth. Verisure now proudly protects more than 5 million customers, and is on track to become the world’s #1 Home Security provider.
The company’s success in the marketplace is based on high customer satisfaction, continuous technological and service innovation, its people and DNA and a best-in-class go-to-market approach. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.
Verisure is currently a privately held company, backed by strategic investors Hellman & Friedman, GIC and Alba Capital.
Verisure in Sweden
Verisure Sweden is a key geography for Verisure, and it is expected to generate solid growth moving forward by driving penetration in the underpenetrated and high potential Swedish market.
With more than 500 000 customers and excellent client satisfaction, Verisure is one of the leading home alarm services in Sweden. Verisure creates demand in multiple ways, e.g. through marketing and alliances. These activities lead to high quality client interactions/bookings where Verisure, often over the kitchen table, is able to find the best solution for each client, delivering piece of mind. The sales process is conducted through a mix of digital channels, call centers, alliances and field sales – that gives various opportunities to improve and grow, and fully capitalize on the unique market position and strong growth potential in the Swedish market.
The organization is characterized by high commitment, an entrepreneurial spirit and an openness to change, with a culture where both individual and team contributions make a real difference.
We identified several critical, commercial, and transformational projects that could unlock value and continue building our commercial capabilities across segments, channels and across the customer lifetime. The Chief-of-Staff will be instrumental in leading these.
Responsibilities of the Chief-of-Staff
The Chief of Staff will serve as a strategic partner and trusted advisor to the Managing Director and the Management Team. This is a highly cross-functional role with visibility across all major initiatives at Verisure Sweden while also owning and driving key transformational projects from concept to completion. The role will also foster collaboration between Nordic countries to drive consistent performance and improvement
As Chief of Staff, your role will evolve over time, adapting to your skills and experiences. You’ll work closely with the Managing Director, supporting strategic discussions and management meetings to integrate into the organization, making an immediate impact. You will quickly take on more complex, cross-functional projects aligned with your strengths, enabling you to drive significant initiatives and deepen your leadership capabilities. With continued success, you'll eventually transition into a new role within the company, paving the way for your career growth and impact on the business.
This role has a strong track record of leading Chiefs of Staff into director-level positions within the organization.
Priorities will include:
-
Ownership of Critical Projects - Take full responsibility for several high-impact, end-to-end projects, including:
-
Supporting the development of new go-to-market strategies and business opportunities through strategic partnerships.
-
Building a deeper understanding of industry players and market dynamics to enhance our competitive positioning.
-
Defining marketing strategies to boost brand awareness and reach.
-
Contributing to the development of business performance tools.
-
Bringing in best practices from across the group and adapting them for the Sweden
-
Leading the design and implementation of strategic process changes, ensuring successful rollout across the organization.
-
Strategic Advisor and Right hand to the Managing Director:
-
Act as the right-hand to the Managing Director, expanding their reach by supporting the definition and execution of strategic initiatives in Sweden, as well as key value-creation projects.
-
Work with the Nordic region to identify challenges and collaborate on solutions for transformative initiatives to support long-term business growth.
-
Collaborate with the MD on ad hoc, high-priority issues that require deep dive analysis and high attention.
-
Transversal and multidisciplinary business enabler
-
Work closely with the entire Management Team on strategic and transversal projects impacting including Marketing and Lead Generation, Commercial channels including field sales, sales structure creation, alliances, Portfolio, Operations.
-
Facilitate interactions with many stakeholders at Country, Cluster and Group-level
-
Collaborate with stakeholders across the Nordic region to identify and implement best practices from various markets.
-
Participate with strategic planning in projects for our company, both at country and global level
Candidate profile
Experiences and Qualifications
We see this role as pivotal in driving Verisure’s growth and organizational transformation. We are seeking a high-potential, top-performing individual who is proactive, solution-oriented, and focused on delivering tangible value to the business.
This is an exceptional opportunity for someone aiming for a fast track into the CEO office, with the potential to transition into a leadership role within the company’s line organization. The successful candidate will have the unique chance to learn from a high-performing CEO and make a significant impact on the business early in their career.
-
Minimum of 5 years experience in top tier strategy consulting firms. Additional industry and in-house experience is an advantage.
-
Minimum of a bachelor's degree in an analytical field (e.g., engineering or business administration) from a leading institution.
-
Hands-on experience with lead generation, commercial or sales projects in fast-paced B2B2C or B2C environments is a strong advantage.
-
Demonstrated maturity and proficiency in managing relationships with diverse stakeholders. Ability to navigate complex interactions and foster strong, collaborative partnerships.
-
Significant experience working in multinational, multicultural settings.
-
Demonstrated success in managing projects and delivering high-impact presentations.
-
Excellent verbal and written communication skills, ensuring clear and impactful interactions.
-
Fluent in English - knowledge of Swedish or other Nordics language is a significant advantage.
Competencies
-
Problem Solving and Analytics – strong at structuring complex problems through quantitatively sound analysis, demonstrating exceptional business and commercial judgment. Ability to synthesize information into actionable conclusions enabling efficient decision making.
-
Agility and Flexibility - thrives in dynamic environments, adapting swiftly to new information and changing circumstances, and with a solid ability to navigate and operate successfully amidst complexity.
-
Effectiveness and Impact - self-motivated, proactive in self-development and demonstrates a hands-on approach to deliver by rolling up their sleeves and deep dive into the details
-
Entrepreneurial - forward thinker who can challenges the status quo while maintaining a strong customer focus. Willing to take a "hands on" approach, while keeping the strategic objectives in mind.
-
Communication - active listener, with high emotional intelligence and decision-making ability with discernment, who communicates clearly and effectively, projecting credibility, capable of influencing stakeholders across various levels. Also good at managing confidentiality.
Strong fit with our Company DNA
Passionate in Everything We Do: Our people bring a contagious energy and a sense of urgency that is unmistakable. We create a vision and inspire others around that vision with full engagement and focus. We are all-in, and we love what we do.
Committed to Making a Difference: We are courageous, we deliver what we promise through hard work and resilience. We make a difference, through operating with discipline and doing what is needed. We are hands-on, and we aren’t afraid to get into the detail. We deliver results and we execute with excellence.
Always Innovating: Our people make the impossible possible; it’s a continuous state of mind. We are purpose-driven, curious and we challenge the status quo. We believe good ideas travel, we share and reapply. We take smart risks, and we are not afraid to fail. We believe innovation can be big or small.
Winning as a Team: We are determined to become number 1, and to do that we need to listen to one another, collaborate and work together. We play our part, fueled by a winning attitude and a fighting spirit. We celebrate our successes. We play to our strengths and our diversity to deliver even better outcomes, while developing and supporting one another. We believe that together we go further, and that nothing is impossible.
With Trust & Responsibility: Our people take responsibility for the people we protect. We are accountable and reliable. We role model operating with integrity. We trust and empower one another to do the right thing, always. We deliver on our promise through world-class expertise and meticulous know-how. And, we do this with humility while being honoured to play such an important role in society.
Strong fit with Verisure RISE Leadership Model
Role Model Responsible Owner: Acting as a long-term owner, always putting the customer first, thinking and acting big and being accountable and responsible.
Inspire Outstanding Performance: Motivating others for high performance, prioritising and making decisions with an analytical approach and executing with excellence.
Strengthen and grow a high-performance, diverse organisation: Building high-performance and diverse teams, enhancing a learning culture by setting continuously higher standards.
Empower and lead with courage, integrity, and purpose: Inspiring our people, honouring our mission and purpose by leading with confidence, positive energy and genuine empathy and humility.
Diversity, inclusion, equity, and belonging at Verisure
At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status.
What We Do
Verisure is the leading provider of peace of mind and protection to residential and small business customers across Europe and Latin America. We deliver professionally-monitored security services to over 5.5 million customers in 17 countries across Europe and Latin America, with a team of more than 28,000 colleagues.
Verisure’s brand family includes: Securitas Direct in Spain and Portugal (*), AlertAlarm, Dansikring Direct, Falck Alarms, Mediaveil, TeleAtlantic and NorAlarm to name a few!
Our alarms are the most widely installed home security systems in Europe. A strong focus on quality and service means our customers are among the most satisfied in the industry!
GROWTH
Verisure enjoyed consistent growth over the past 35 years as a result of its highly entrepreneurial and innovative approach to business. We also continue to expand internationally.
- Strong and visionary Management Team and a robust business plan for value creation.
- We are a big company with a start-up mindset, fast, agile and lean, merit based, high-performance and value-driven
INNOVATION
- We continuously invest more in new innovation to provide effective, intelligent and reliable security solutions.
- Offer a breakthrough product & service proposition: identify, research, develop, test & refine advanced security solutions.
- Develop exclusive hardware and software features.
- Research & Development centers in Madrid and Malmö.
- +600 R&D and IT experts… and growing!
PEOPLE
Our successful growth is dependent on our talent pipeline. Our People are our business! We are:
- Passionate in everything we do
- Committed to making a difference
- Always Innovating
- Winning as a Team
- With Trust & Responsibility
 (1).png)
