Chief Engineer - SRE

Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.
Job Title: Chief Engineer - SRE
Location: Manyata Tech Park, Bangalore
Business & Team:

We are building tomorrow’s bank of today, which means we need world class Engineers to help us modernize and rebuild our legacy environment over the coming years. We want all of our engineers to be an empowered source of ideas, and follow the Full Cycle model, where engineers are involved in Design, Build, Challenge and Run. This is a significant opportunity to do help rebuild the craft of Engineering at Commbank as well as influence our culture and do important, impactful Engineering at scale which will make a material difference to our customers, employees and the community in general

Be part of a team excelling in DevOps automation, where we’re continuously modernizing both our infrastructure and software stacks using cutting-edge tools and technologies. You’ll thrive in a continuous iterative learning environment that’s constantly uplifting our customer’s experiences.

Impact & Contribution:

We’re accelerating our digital strategy with an ambition to provide customers with one of the best digital experiences of any company globally. Site Reliability Engineering (SRE) is key to us achieving this goal. As part of the team, You’ll ensure that our systems maintain the highest standards of reliability for our customers, which enables seamless execution of our award-winning banking apps.

As a Chief Engineer in our SRE team, you’ll be a technical leader driving through leadership, designing and implementing large scale solutions, as well as influencing and engaging the Organisation’s senior stakeholders on modern best practices for improving reliability through the DevOps lifecycle.

Reporting Lines: Direct line reporting to General Manager - CTO 

Roles & Responsibilities:

• As a matured Big Thinker, you’ll work closely with senior leaders on the strategic development of the SRE practice

• Creating, developing, installing and implementing tools required to support the operational management (including security) of software applications and systems

• Testing, debugging, diagnosing and correcting errors and faults in an applications programming language within established testing protocols, guidelines and quality standards to ensure programs and applications including technical security controls perform to specification

• Identifying technology limitations and deficiencies in existing systems and associated processes, procedures and methods, and using software engineering to develop scalable and sustainable improvements

• Partner with product and engineering stakeholders at all the different levels to influence and educate our awesome builder and operational teams on SRE philosophy, principles, practices, and benefits from Engineer to EGM Levels

• Be an ambassador for modern engineering and reliability practices, sharing information and supporting others in their learning, and building strong and energetic team cultures.

• Take great delight in designing, building, and delivering infrastructure, code, or services to improve the availability, scalability, latency, and efficiency of our internal or customer-facing services

• You’ll enjoy every opportunity to perform deep dives into both systemic and latent reliability issues; partnering with software and systems engineers across the organization to produce and roll out fixes

• Provide leadership to mentor other SREs, sharing your best practices and hard-earned learnings for tackling issues across the entire stack; hardware, software, application, and network

Essential skills:

We are interested in hearing from people who have extensive experience in:

• A Chief-Level Software Engineering role with 15+ years of industry experience, partnering with senior stakeholders and leading a culture of data-driven reliability, monitoring and automation aligned to SRE principles

• Designing, developing, testing and supporting applications and systems

• Managing and scaling distributed systems in a public, private or hybrid cloud environment

• Creating and developing tools required to support the operational management (including security) of software applications and systems

• Identifying technology limitations and deficiencies in existing systems and associated processes, procedures and methods, and using software engineering to develop scalable and sustainable improvements

• High-volume or critical production service environment

• Designing, developing and releasing code in one or more languages like Go, Python, .Net, or Java. · Previous SRE or DevOps experience

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team;   

• Proficiency level experience in software engineering, expert in at least one Programming language (e.g., Golang, Python)

• Strong experience with modern software development practices using tools such as git for source control, and CI/CD tools such as TeamCity, Jenkins, Octopus Deploy or similar; Strong public cloud experience in AWS, GCP or Azure

• Experience leading teams of engineers driving outcomes using observability tools such as Prometheus, Grafana, AWS CloudWatch, Splunk, AppDynamics,

• Extensive and in-depth knowledge of Linux internals, networking, containers, and troubleshooting

• Experience in applying SRE Practices in large organizations and excellent Communication and Problem-Solving skills

• Risk mindset – All CBA employees are expected to proactively identify and understand, openly discuss, and act on current and future risks.

Education Qualification: Bachelor’s degree or Master’s degree in Engineering in Computer Science/Information Technology.

Advertising End Date: 13/03/2025