Channel Technical Solutions Engineer

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! 

Job Description

Your Career

As a Channel Technical Solutions Engineer, you provide technical expertise and support to channel partners on their journey towards becoming key Palo Alto Networks partners. You will play a key role in defining technical solutions, designing and optimizing lab environments, and supporting technical sales. This role involves collaborating with partners, providing product training, and ensuring successful product integration in non-production environments. A Channel Technical Solutions Engineer will act as a trusted advisor, driving growth by fostering strong relationships with channel partners and ensuring they have the knowledge and tools needed to succeed.

Your Impact

• Collaborating with channel partners to design, build, and optimize lab environments that simulate real-world solutions for their customers
• Guiding partners through setting up, configuring, and testing product demos and other technical evaluations
• Delivering technical training sessions to help partners understand and position solutions effectively
• Creating and delivering technical training sessions to partners on product capabilities and configuration best practices
• Developing and distributing technical documentation ensuring partners have the resources and knowledge to drive successful outcomes
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to partner success while actively participating within the SE community
• Provide feedback to product management and specialist engineering teams on partner and customer requirements, contributing to the continuous improvement of our products

Qualifications

Your Experience

• 4+ years of experience as a successful pre-sales SE, professional services engineer, or equivalent experience
• Strong understanding of networking required; understanding of network security preferred
• Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
• Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role - prior experience in a pre-sales role is ideal
• Creating and delivering technical presentations, workshops, or technical validation engagements 
• Experience selling, implementing, or managing Cortex/SaaS/cloud/managed/on-prem offerings is a plus
• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
• Prior experience working with channel is required, prior experience as a Channel SE preferred
• Prior experience architecting cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred

Additional Information

The Team

Our team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. 

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Systems Engineering community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. 

Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.