It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Corporate Overview
Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.
We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.
Protection Starts with People. Proofpoint.
Job Summary:
We are seeking a dynamic and technically proficient Channel Sales Engineer to join our growing team.
This role is pivotal in driving sales growth through our channel partners by providing expert technical support, enablement, and content creation.
The ideal candidate will be a strong communicator, problem-solver, and possess a passion for empowering partners to succeed.
You will act as a trusted technical advisor, bridging the gap between our product and our partner ecosystem, ensuring seamless integration and successful deployments.
Responsibilities:
Partner Enablement:
o Develop and deliver comprehensive technical training programs for channel partners, including product demonstrations, installation procedures, troubleshooting, and best practices.
o Create and maintain partner-facing technical documentation, including knowledge base articles, FAQs, and quick start guides.
o Conduct regular onboarding sessions to ensure a smooth and effective introduction to our products and processes.
Recurring Office Hours & Direct Support:
o Host regular virtual office hours to provide real-time technical support and address partner inquiries.
o Provide pre-sales technical support to partners, including responding to RFPs/RFIs, conducting product demonstrations, and assisting with solution design.
o Offer post-sales technical support, including troubleshooting, resolving technical issues, and ensuring successful customer deployments.
o Act as a point of escalation for complex technical issues, working closely with internal engineering and support teams.
Demo Video and Content Creation:
o Develop and produce engaging demo videos showcasing product features, functionalities, and use cases.
o Create compelling technical content, including blog posts, white papers, and presentations, to support partner sales and marketing efforts.
o Maintain a library of up-to-date sales engineering tools and demo environments.
Sales Collaboration:
o Work closely with the channel sales team to identify and qualify new partner opportunities.
o Provide technical expertise during partner meetings and presentations.
o Contribute to the development of sales strategies and tactics.
o Gather and provide feedback to product and engineering teams to help shape future product development.
Technical Proficiency:
o Maintain a deep understanding of our products and services, as well as industry trends and competitive landscape.
o Stay up to date on the latest technologies and best practices related to our product offerings.
o Develop and maintain a strong understanding of partner technical environments.
Travel:
o Travel is required in this role.
Why Proofpoint
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.
We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Top Skills
What We Do
We provide the most effective cybersecurity and compliance solutions to protect people on every channel including email, the web, the cloud, and social media.
