Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.
The Channel Operations Manager is a critical role that strategically builds a healthy distribution Channel for Blackline’s Products and Services. Involved in all stages of the lifecycle of our distributors, from finding and evaluating new distributors, to operating with them, supporting their growth objectives, and ensuring a productive relationship. Experience dealing with a large, complex distribution network and understand what it needs to be successful. Create strategic messaging tailored to various markets, industries, and companies. Can quantitatively and qualitatively measure success.
Responsibilities:
- Own the distributor evaluation and sign-up process, help identify gaps in the distribution network and propose new potential distributors
- Own and maintain the distributor contracts and contract templates
- Work with the Demand Generation & Channel Marketing team to drive a strategy for marketing communications through identifying and understanding why specific verticals/customers buy our product
- Work with the Performance & Learning team on channel training programs for new products, features, and updates from Blackline
- Maintain a continuous feedback process through surveying distributor stakeholders to understand how they perceive us, how we are performing, and if/when changes need to be made
- Develop and maintain a calendar of content for the distribution network to ensure consistent communication
- Own and operate the distributor performance program to measure the effectiveness of the distribution network
- Develop sales competitions through the distributor channel
- Gather and compile market and competitive intel
- Propose changes to product, marketing, and pricing plans when appropriate
Qualifications
- 5+ years in a channel operations or channel management role
- Worked in a B2B sales role and understand first-hand the world of distribution.
- Proficiency in both written and spoken English, with a demonstrated ability to communicate effectively and deliver compelling presentations.
- Display a high level of self-motivation, exceptional organizational skills, and a structured approach to tasks and projects.
- Proficiency in Microsoft Office Suite
About Blackline Safety
Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSX: BLN). To learn more about our company visit
Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.
Disclaimer:
Please be advised that Blackline Safety does not request payment or personal financial information at any stage of the recruitment process. Be cautious of any unsolicited job offers or communications that appear suspicious.
Top Skills
What We Do
Connect. Monitor. Respond. It’s a simple and seamless sequence of events and also our mission: one that makes sure every worker gets their job done and returns home safely every day.
Blackline pairs wearable safety technology and personal and area gas monitoring with cloud-connected software, and data analytics to help companies meet demanding safety challenges and increase productivity with coverage in more than 100 countries.
Our technology provides a lifeline to tens of thousands of people, having reported over 160 billion data-points, and initiated over five million emergency responses. Armed with cellular and satellite connectivity, we ensure help is never too far away.
The Blackline Difference:
To guarantee no call for help ever goes unanswered, our direct-to-cloud technology detects every event—like a fall, gas leak, hazardous weather situation, no-motion incident or missed check-ins–and connects workers to live monitoring teams for real-time response, by real people. It’s what makes us different and it’s what gives workers peace of mind that their safety is accounted for in any circumstance.
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