Channel Operations Associate

About the Role
As a Channel Operations Associate at NinjaOne, you will play a crucial role in our sales operations, responsible for accurately and efficiently generating quotes for our channel partners. You will collaborate closely with the sales operations, sales, and channel teams to ensure that quotes align with the company's pricing strategy and meet the unique needs of our partners. The ideal candidate will have strong analytical skills, exceptional attention to detail, and the ability to thrive in a fast-paced environment.
Location - Hybrid in Austin, TX or Tampa, FL - (In the office 3 per week Monday , Tuesday , & Thursday )
What You'll be Doing
• Collaborate with the sales team to gather information on customer requirements and pricing considerations.
• Analyze pricing structures and discounting strategies to develop accurate and competitive quotes for channel partners.
• Utilize NinjaOne's quoting tools and systems to generate, track, and manage quotes throughout the sales process.
• Ensure quotes are compliant with company pricing policies and contractual obligations.
• Communicate effectively with internal stakeholders to resolve any pricing or quoting issues.
• Provide support to the sales team by answering questions related to quotes and pricing.
• Maintain accurate records of all quoting activities and contribute to ongoing process improvements.
About You
• BA/BS or equivalent working experience
• 1+ years experience in reseller business; SaaS Sales experience preferred.
• Strong analytical and problem-solving skills.
• Exceptional attention to detail and accuracy.
• Proficiency in using quoting tools and CRM systems.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.
About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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