Channel Marketing Manager - Demand Agency

Posted 12 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
82K-128K Annually
5-7 Years Experience
Artificial Intelligence • Information Technology • Software
We’re making it easier for businesses to connect with their customers and teams.
The Role
Nextiva is seeking a Channel Marketing Manager of Demand Agency Services to oversee the management and execution of demand generation services for partners. Responsibilities include service management, project coordination, quality assurance, stakeholder collaboration, process improvement, reporting and analysis, and vendor management.
Summary Generated by Built In
Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

Nextiva is seeking a highly organized and strategic Channel Marketing Manager of Demand Agency Services to join our team. In this role, you will serve as a project manager responsible for overseeing our comprehensive "menu" of demand generation services for our partners. Your role will be critical in ensuring that these services are properly scoped, executed, managed, and measured to drive customer demand and contribute to the success of our partners.

In this role, you will work closely with internal teams and third-party companies to deliver high-quality demand-generation services for our partners. You will oversee the entire process, from planning and execution to measurement and optimization, ensuring that all services meet the highest standards and deliver the desired outcomes. Your ability to manage multiple projects, coordinate with various stakeholders, and analyze data to improve service delivery will be key to your success in this role.

Responsibilities

  • Service Management: Oversee the management and execution of Nextiva’s demand generation services, ensuring they are properly scoped, executed, and managed to meet partner needs and drive customer demand.
  • Project Coordination: Coordinate with internal teams and third-party companies to deliver high-quality demand-generation services. Manage project timelines, deliverables, and resources to ensure successful execution.
  • Quality Assurance: Ensure all demand generation services meet the highest standards and deliver the desired outcomes. Monitor and measure the effectiveness of services, making data-driven decisions to optimize performance.
  • Stakeholder Collaboration: Work closely with partners to understand their needs and provide the necessary support and resources to help them succeed. Maintain clear and consistent communication with all stakeholders.
  • Process Improvement: Continuously improve the scope, execution, and management of demand generation services by analyzing performance data and feedback. Implement best practices to enhance service delivery.
  • Reporting and Analysis: Provide regular reports on the performance of demand generation services. Use data to track progress, identify areas for improvement, and make informed decisions.
  • Vendor Management: Manage relationships with third-party companies providing demand-generation services. Negotiate contracts, manage budgets, and ensure vendors deliver high-quality services on time and within budget.

Qualifications

  • Educational Background: Bachelor’s degree in Marketing, Business, Project Management, or a related field.
  • Experience: 5+ years of experience in project management, marketing, or a related role, preferably within the Telecom or SaaS industry.
  • Technical Skills: Strong knowledge of project management tools and methodologies. Experience with CRM and marketing automation systems such as Salesforce and HubSpot.
  • Analytical Abilities: Strong data analysis and reporting skills. Proven track record of using data to drive decisions and optimize performance.
  • Communication Skills: Exceptional written, verbal, and presentation skills. Ability to communicate complex ideas clearly and persuasively.
  • Project Management: Proven project management skills with the ability to handle multiple projects simultaneously and meet competing deadlines.
  • Interpersonal Skills: Excellent interpersonal skills with the ability to establish positive relationships with team members, partners, and vendors.
  • Adaptability: Ability to thrive in a fast-paced, results-driven environment and adapt to changing business needs.

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $82,000 - $127,970. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations! 🚀

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MP1   #LI-Remote

The Company
Scottsdale, AZ
1,500 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

Nextiva is a communications company that helps businesses build deeper connections with their customers. Nextiva combines communication channels — voice, video, collaboration, SMS, and surveys — to help businesses access the information they need at the right time to know their customers and drive business results.

Recognition and Awards
2022 | Comparably’s Best Leadership Team
2022 | Comparably’s Best CEOs for Women
2022 | Comparably’s Best Global Company Culture
2022 | Comparably’s Best Places to Work in Phoenix
2021 | LinkedIn Employee Engagement Champion
2021 | Comparably’s Best Compensation
2021 | Comparably’s Best Company Culture
2021 | Comparably’s Best CEO
U.S. News & World Report: Best Business Phone Service of 2020
2020 | Stevie Awards for Sales & Customer Service - Gold, Bronze, and Silver
2020 | Phoenix Business Journal Largest Phoenix-Area Software Firm
2019 | U.S. News & World Report Best Overall Business Phone Service
2019 | Glassdoor Top 100 Best Places to Work
2019 | Comparably’s Best Compensation
2019 | Comparably’s Best Company Outlook
2019 | Comparably’s Best Product Team
2019 | Comparably’s Best Marketing Team
2019 | Frost & Sullivan Customer Value Leadership
2019 | Gartner Peer Insights Voice of the Customer
2019 | Deloitte Technology Fast 500
2019 | azcentral.com Top Companies to Work For in Arizona
2019 | Phoenix Business Journal Healthiest Employer
2019, 2018 | Phoenix Business Journal Largest Software Firm in Phoenix
2018 | Spirit of Enterprise - ASU
2018 | Aragon Globe Innovator - Aragon Research
2018 | Mobile VoIP App of the Year - Mobile Breakthrough Awards
2018 | Comparably’s Best Company Culture


Why Work With Us

Our values are simple: Caring, Forward-thinking, and Simplicity.
_ We deeply care about people and our mission.
_ We dream big and work hard together towards it.
_ We strive to make life easier for people.

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