Channel Manager Partnerships KAM

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

Hotelbeds distributes hotel inventory through its own legacy contracting model and via connections with connectivity partners. Working via connectivity requires an optimal synchronization between systems, therefore ongoing critical optimization work is necessary to make the inventory ready for its distribution. Over the past years, Hotelbeds has experienced an increase in product connected through Channel Managers and can now say it´s a very significant share of Hotelbeds´ business, making the connectivity area a very strategic and a dynamic place with opportunity for professional growth. To keep pursuing the growth plan in the Connectivity area, Hotelbeds is looking for a Channel Manager Partnerships KAM.

The Channel Manager Partnerships KAM is responsible for managing the relationships with the assigned Channel Managers and other possible technology partners, to establish and maintain a close working relation with these important technology players and to explore all possible business opportunities. He/she will define and coordinate commercial activities, partnerships and incentive model with a key focus on direct revenue generation, new hotel supply acquisitions and helping optimise current portfolio.

Responsibilities:

• Safeguarding and improving the relationships with their accounts, identifying opportunities that can impact the growth of their (strategic) product.

• Optimize and maintain high performance levels with platforms with the objective of growing the business.

• Understanding the business needs, translate them to technical/commercial requirements and ensuring the connection used for their account is prepared to continue growing at a fast pace.

• Coordination with different key stakeholders (internally as externally) and manager to work on new projects, initiatives, processes etc.

Requirements:

Skills

• Understanding of the business (commercial) needs

• Familiar and comfortable with technical/system rules

• Capability of bridging business needs with technical solutions

• Strong communication skills, high quality written and verbal

• Capability to prioritize and work under pressure

• Analytical and conceptual skills

• Comfortable with manipulating excel, dynamic tables, tableau, monitoring tools

Experience

• Preferred minimum of 2 years of proven experience in similar role

• Preferably Contracting/Commercial background

• Preferably experience in analytical roles

Qualifications

• Tertiary qualification in Hospitality, Tourism, Analytical or related business discipline

• Technical/System/Connectivity knowledge

• High level of English, Spanish and other languages are a plus

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: 

• Within an innovative, engaging and multicultural environment.

• Have the opportunity to build strong and lasting business relationships and friendships from around the world.

• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.