Channel Account Manager

Who We Are 

Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale. We have a solid product-market fit, customers love us, and our solution makes a profound impact and difference in the world.

Rhombus was created by industry veterans and is also backed by incredible investors who believe in transforming the world of physical security with enterprise-grade technology that's accessible to any organization.

Who You Are

Here at Rhombus, everyone plays a critical role in achieving our mission to make the world safer with simple, smart, and powerful physical security solutions. No matter what team you’re on, the work you do here makes a positive impact across the globe.

As a Channel Account Manager, you will be responsible for helping manage the onboarding, enablement, and growth of key Rhombus reseller partners. Your primary responsibility will be to develop and nurture a defined set of reseller partners to exceed an assigned revenue target. You will establish influential executive-level partner relationships, build quarterly and ad-hoc business plans, design and deliver sales and technical training, lead/manage to- and through- partner marketing activities, act as the partners’ advocate within Rhombus, and other duties as assigned. The ideal candidate will be highly motivated, display professional communication and interpersonal skills, operate morally and ethically, and possess solid business acumen.

What You'll Do:

• Foster long-term relationships with assigned channel resellers by aligning their business goals with Rhombus' objectives and serving as their main advocate.
• Collaborate with sales teams to analyze market trends, develop strategies, and overcome obstacles to maximize channel opportunities and deal closures.
• Provide tailored presentations and training to ensure partners understand Rhombus' products, pricing, and value proposition.
• Drive demand through co-marketing campaigns with partners, ensuring alignment with Rhombus' branding and goals.
• Conduct quarterly business reviews to evaluate partner performance, identify opportunities, and outline actionable growth strategies.
• Maintain detailed records and share reports on partner activities, performance metrics, and potential challenges.
• Evaluate channel partner program tools and incentives, offering recommendations to enhance engagement and scalability.
• Represent Rhombus at industry events, showcasing solutions and building relationships with partners and potential customers.

What We're Looking For:

• Bachelor’s degree or higher in sales, business, or a related field is preferred. 
• 3-5 years of experience in B2B or SaaS sales, business development, account management. 
• Proven experience in managing channel partner relationships to drive growth and achieve sales targets, preferably in the physical security or related tech industry.
• Possess a track record of exceeding sales quotas, with recognition like President’s Club as a strong performance indicator.
• Excellent verbal and written communication skills, combined with an approachable demeanor, fostering trust and professionalism in all interactions.
• Strong organizational skills to follow workflows while identifying scalable, innovative improvements for continuous improvement.
• Self-starter capable of managing multiple projects, meet deadlines, and balance competing priorities autonomously in a fast-paced environment.
• Demonstrate a collaborative mindset and enthusiasm for contributing to team goals by sharing insights, knowledge, and successes.
• Experience with tools such as Salesforce, Impartner, Apollo, Zoom, and Dialpad is a plus

This is a remote position with up to 50% overnight travel. Candidates should be located in the Southeast US.

Need to be authorized to work in the U.S. without requiring sponsorship now or in the future. 

Compensation

$90,000 - $150,000 USD

Additional forms of compensation, depending on the role, include uncapped commission, sales incentives, discretionary bonuses, and equity in the company. Individual pay is determined based on the candidate's primary work/hiring location and additional factors, such as skills and experience, and relevant education, certifications, or training. Further details about compensation for the role can be discussed during the interview process.

Benefits 

Competitive Salary & Equity Options

Flexible Schedule & Paid-Time Off

Excellent Healthcare Coverage 

Generous Family Leave Policy 

WFH & Workspace Supplies 

Career Growth & Professional Development 

What We Value 

Customers Come First: We're obsessed with improving our users' lives and constantly question how we can improve upon what already exists. 

One Team: Innovating in the physical security industry can't be accomplished by just a single person, which is why we collaborate with exceptional individuals who inspire us to be our best.

Think Greater: We believe the best ideas can come from anywhere. We strive to create an open environment where individuals can contribute and make an impact. 

Act with Integrity: We believe honest communication is key to success. We conduct business the way it should be - with high ethical standards and to always do what's right. 

Rhombus is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We encourage applicants from all backgrounds and experiences to apply. We actively promote diversity, equity, and inclusion in our hiring practices and throughout our organization. 

Build a Safer Future with Us!