Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.
The Opportunity
Cochlear is offering an exciting part-time (0.6 FTE) opportunity for a Change Manager to join our team on a 12-month contract (with potential for extension). This role is based at our Macquarie Park office in Sydney. In this role, the successful Change Manager will be accountable for facilitating a smooth transition to a new Clinical Trial Management System (CTMS) and revised Quality Management System (QMS) documentation (Standard Operating Procedures, Work Instructions, Templates) within our Clinical Operations team, ensuring minimal disruption to ongoing operations and enhancing change management capabilities across the department. These changes will have a significant and positive impact on the way in which our teams execute Clinical Investigations to deliver hearing implant technology to patients across the globe.
Responsibilities include:
- Develop a comprehensive change management strategy and plan.
- Conduct change impact assessments and develop mitigation strategies.
- Facilitate stakeholder engagement through workshops and meetings.
- Create and execute a communication plan to keep all stakeholders informed.
- Provide training and ongoing support to ensure successful adoption.
- Promote a culture of continuous improvement and adaptability.
What makes this opportunity unique?
This role offers the chance to lead significant change initiatives within a globally recognised organization, enhancing both the team's operational effectiveness and your own professional growth in change management.
About You
As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:
Essential:
- Bachelor’s Degree in a Business, Humanities or Medical discipline
- Professional qualifications/certification in Change Management or other relevant qualification (tertiary qualifications in business, technology, change management).
- Experience working in a regulated (GXP) environment, such as Clinical Investigations, Medical Device or Pharmaceutical or manufacturing.
- Demonstrated understanding and experience in the application of Change Management Methodologies and associated tools and templates.
- Experience developing engaging training plans, training material (such as end-user guides, factsheets, and videos), planning and conducting training sessions in conjunction with stakeholders.
- Exceptional ability to understand and advocate for the end user experience.
- Demonstrated highly developed oral and written communication skills, and ability to communicate, establish and maintain relationships at all levels from the C suite to field-based staff.
- Experience contributing to the development of business cases, project, and resource plans, in conjunction with Business Analysts and Project Managers.
- Demonstrated capacity to work independently and as a contributing member of a team.
- Strong problem-solving abilities with effective remediation strategies to remedy any impacts on delivery timelines for projects.
- Ability to work effectively on multiple projects and initiatives at the same time managing deliverables soundly.
- Minimum of 5 years' experience as a Change Manager, with a focus on technology driven people change initiatives and projects, from project initiation through to successful change adoption.
Desirable:
- Experience with Veeva Vault
- Demonstrated Change Management experience in a regulated (GXP) environment, such as Clinical Investigations, Medical Device or Pharmaceutical or manufacturing.
Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.
What We Do
Hear now. And always
As the global leader in implantable hearing solutions, at Cochlear (ASX: COH) we are committed to our mission to help people hear and be heard. Our story started more than four decades ago when Professor Graeme Clark pioneered the world's first multi-channel cochlear implant and created an entirely new treatment for hearing loss.
Since our formation in 1981, we continue Professor Clark’s work to help people with moderate to profound hearing loss experience a life full of hearing.
We have provided more than 650,000 implantable devices. Each recipient helps form a global community of millions, through families, friends, colleagues, teachers and more. And they’re not just connected to their own community — each shares a link with each other and to Professor Clark’s childhood desire to help people hear.
We aim to give people the best lifelong hearing experience and access to innovative future technologies. We understand the privilege of connecting people to a life lived with hearing. And we listen, respond and move with the times – to continue to bring hearing within reach of all those who need it.
That's how we live our mission every day. Our global workforce of more than 4,000 people shares a collective determination to give more people the opportunity to enjoy a life of hearing.
Cochlear’s global headquarters are on the campus of Macquarie University in Sydney, Australia with regional headquarters in Asia Pacific, Europe and the Americas. Through our offices in over 180 countries we help people of all ages to hear.
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