Change Manager (12 Month FTC)

Job summary

To plan and deliver a mixture of business driven technology projects according to time, cost and quality to produce the desired results. The Project Manager is the go-to person for change projects within their portfolio and will provide effective stakeholder management and communication (including to Committee / Executive level where required).

Main duties

• Responsible for performance and delivery of business driven technology projects within the change portfolio

• End to End project management responsibility for shaping and delivering multi-workstream projects

• Project scope, planning, budgeting and forecasting

• Leading delivery of key strategic projects across the business

• Accountability and ownership for the project(s) and portfolio budget

• Accountability for managing the project(s) within the defined scope and ensuring impacts of changes to scope are managed through effective change control

• Support Head of Change with the annual planning exercise

• Accountability for ensuring implementation in line with the defined Change Policy

• Working with relevant IT teams, to ensure the project delivery is aligned to the strategic systems architecture and security protocols

• Responsible for resourcing projects appropriately in line with budgetary constraints.

• Ensuring that the project impacts are understood and effectively managed for all key areas of the Chaucer business, such as Actuarial, CTG, Operations, UW, Claims, Finance & HR

• Be an ambassador for the change function within the business

• Responsible for ensuring the appropriate governance and controls are in place to assist and support the successful delivery of the project and managing operational risk

• Input into RFPs and supplier selection where applicable

• Steering Group and Workshop facilitation, reporting and presentation

• Understanding and applying Agile delivery methodology appropriately

Our requirementsRelevant experience

• Proven Project Management track record of successful delivery

• Experience of Business Transformation and Change Management projects

• Experience of managing complex projects

• Desirable: Experience managing underwriting implementation projects

• Business case developments

• Proven track record of implementing third party applications

• Experience with implementing third party managed services

• Experience of reporting to Committee and Senior Stakeholders

• Proven track record of managing budgets

Technical skills

Essential

• Program/Project Management

• Change Management

• MS Office Applications

• System development Lifecycle end-to-end

• Budgetary/Resource management and forecasting

• Enterprise and solution architecture

• Business/System Analysis techniques

• Business process/Workflow modelling

Desirable

• Financial transformations

• Regulatory change

• Agile delivery methodologies

• Agile development and delivery systems

• Financial and Actuarial Processes

• User experience

• Infrastructure/Networking

Education & ExperienceDesirable

• Project Management Qualification (PRINCE II or APM or PMI or ISEB)

• Financial and budget management certificate

• Agile project management

• ITIL Service Management

• Lloyd’s Introductory Market Test (LLMIT)

• CII Certificate in Insurance

Personal skills

• Collaborative approach to problem solving

• Strong leadership capabilities

• Strong stakeholder management and communication skills

• Innovative and pragmatic

• Professional outlook

• Flexible at all times

• Proven interpersonal skills

• Proven organisational skills

• Adapt to a pressured environment

• Self-motivated and enthusiastic

• Able to identify solutions, rather than raise issues

ABOUT US

Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.

Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). 
A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.
We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.