Role: Centre Assistant Administrator
Location: Remote
Hours: 3 days a week
Contract: 12 month FTC
About Avado
Here at Avado, we believe in people-powered transformation because we know that all transformation starts with people. We are a professional learning organisation that upskills people, uplifts cultures and future proofs organisations in a fast-moving world. We design and deliver interactive learning experiences in data, people, and marketing including work-readiness programmes, and professional qualifications. Our connected learning approach combines deep expertise, collaborative learning, scalable technology, and award-winning learning design to deliver unrivalled learner experiences for people and organisations who want real change.
Avado is one of the Blenheim Chalcot (BC) portfolio companies. BC is a venture builder i.e., they found and grow businesses from the ground up, with currently over 25 in the portfolio and assets under management valued in excess of £1.8 billion. Being part of Avado, means you will also be part of one of the world's leading digital venture builders.
About the role
Our Centre Assessment Lead, Gemma is looking for a dynamic professional who is interested in supporting us with assessment administration, compliance, processes and operations on our CIPD programmes.
Equally importantly, you will align with our organisational values, which were defined by our people for our people, clients, learners, and partners.
What you’ll do
• Support with the weekly assessment allocation for Foundation, Associate and Advanced CIPD programmes. Checking all SLA’s are met for marking turnarounds.
• Support with the weekly IQA allocation for Foundation, Associate and Advanced CIPD programmes.
• Assist with the monitoring and actioning of allocated script issues.
• Support with assessment system processes and training (Rogo)
• Support line manager with development of up-to-date training materials for assessment processes and functionality of associated systems.
• Administer all standardisation related tasks for Foundation, Associate and Advanced levels. Such as planning, documentation and distribution of actions.
• Assist with the planning of the ODLE’s and record all administration in relation to this task.
• Assist with the Quality and Retake HubSpot queues daily, providing learners with timely and valued responses.
• General administration/correspondence with internal and external stakeholders
• Collaborate with wider teams where necessary.
• Participate in Continual Professional Development (CPD)
Other:
• Familiarisation of processes undertaken by the assessment, and operations team
What we’re looking for
• Experience of assessment processes in an educational setting
• CIPD qualified (at Level 3) or working towards
• Experience in an admin related role
• Prior experience of supporting programmes online would be desirable
• Knowledge and experience of using systems such as Microsoft Office (specifically Excel), Rogo (desirable), HubSpot (desirable)
What you’ll get:
Lots of benefits including:
• Holidays – 25 days plus bank public holidays, increasing by 1 day after 2 years and a further day after 4 years.
• A day off on or around your birthday.
• Cycle2Work scheme
• Statutory pension and life assurance.
• Various opportunities to gain an immersive experience into a range of Avado products and proposition.
• On-demand access to our Pro Connect community
• Curated personal development and learning tools – SEEDL platform
And… just for being here, we offer you a culture that’s created and nurtured by super smart people and underpinned by our Values which guide our thinking, decisions and actions, creating a truly unique place to work. You will also get to be at the forefront of helping a very diverse range of professionals enhance their careers, whether at the early stages or later down the line. You'll enjoy an environment with an enviable workspace to use in West London, serious personal development opportunities (well, we are a learning organisation after all), and some rather nice job-related and lifestyle perks. Oh, and one more thing - we're a Great Place to Work™ certified company, something we are rightly very proud of!
And we’re highly inclusive….
Avado is one of those rare places where anyone from anywhere with any background or experience is free to come and do their very best work. We believe in the diversity of thought, as that’s what helps us help our clients and learners – whether investing in their own development, or having their employer invest for them. Equality, diversity and inclusion are values that underpin our success; come and see for yourself!
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Top Skills
What We Do
True transformation isn’t digital, it’s human.
Avado is a people powered transformation partner creating tangible and measurable impact for people and organisations. We equip a diverse pool of UK talent with the skills they need to power both their own growth and that of their organisations.
We do this through designing digital, interactive learning experiences including work-readiness programmes, apprenticeships and professional qualifications, many of which help our clients maximise UK government skills funding.
That’s why we focus on inspiring the people who power an organisation. The people who bring your workplace culture to life. The people who make a real difference to your future. So whatever your business, you can rely on our learning and development experiences to ensure everyone has the skills they need in this fast-moving world
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