Casino Manager - Italy

Posted 6 Days Ago
Be an Early Applicant
Italy
Senior level
Gaming
The Role
The Casino Manager will oversee the online casino vertical, focusing on strategy, content management, and stakeholder relationships. Responsibilities include driving product content, analyzing performance, increasing revenue, and negotiating deals with game providers. The role also involves team collaboration and maintaining customer experience standards.
Summary Generated by Built In

The Casino Manager will take charge of all things online casino vertical management for our Italian business. It will include setting and directing strategy from an operational and marketing standpoint and handling the day-to-day content on all the casino sites.

The Casino Manager will also act on behalf of the company in interactions with other casino stakeholders, such as game makers and providers. We expect this person to reflect the values of the company within every interaction, maintaining healthy relationships, negotiating deals and being the voice between our ever-growing casino product and the stakeholders that influence it.

Role and Responsibilities 

  • Manage and deliver strategy for the casino product, including; driving content, managing relationships with key industry stakeholders, and maximising key opportunities within the casino product
  • Drive the strategy in relation to content being displayed on site
  • Make decisions based on analytics and data surrounding the casino product
  • Monitor performance, promotional activity and content through analysis, driving product changes or updates as a result
  • Use data to identify opportunities to enhance turnover within the product
  • Work with the CRM and Acquisition team to maximise casino revenues
  • Develop and maintain relationships with all casino stakeholders such as account managers from current providers, new providers and industry professionals
  • Negotiate deals and commission rates with current and potential providers

Essential experience:

  • 5+ years working in the casino sector 
  • 3+ years customer/account management experience 
  • 2+ years management experience

Essential qualities or behaviours:

  • Management knowledge and experience
  • Casino Gambling knowledge
  • Account manager/Customer Service experience 
  • Passionate team player with the ability to work with colleagues across departments
  • An eye for detail, enhancing the experience of customers through top-line communication and content
  • Fluent English both written and spoken
  • Detail-oriented and well organized. You know how to prioritize, and you consider the broader implications of your actions on the projects you participate in.
  • You are able to manage complexity and to progress with several tasks at a time.

This role is based in Rome

The Company
HQ: Melbourne, Victoria
734 Employees
On-site Workplace

What We Do

At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming. Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 200+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

The last 2 years have been huge for us, we have grown from 20 to 100+ team members. Whilst the products that we build are global we have two amazing offices in the same building in the heart of the CBD with all the bells and whistles you could ever want. Including an in-house barista, pool, and table tennis tables, PS5 and Nintendo Switches, a meditation room, help yourself drinks fridge and snack wall, catered breakfast daily, weekly massages and team lunch.

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