Casino Loyalty Project Manager

Job ID Number

R4340

Employment Type

Full time

Worksite Flexibility

Onsite

Job Summary

As a Casino Loyalty Project Manager you will be responsible for providing leadership and executing the strategic plan to migrate our casino department into the future with a true Gaming Loyalty Platform. This role will drive the strategic path forward to a real-time gaming experience. The overall gaming strategy has been written, and now our client needs to deliver on it.

Job Description

We are seeking a Casino Loyalty Project Manager who will be responsible for providing leadership and executing the strategic plan to migrate our casino department into the future with a true Gaming Loyalty Platform. This role will drive the strategic path forward to a real-time gaming experience. The overall gaming strategy has been written, and now our client needs to deliver on it. This position is full-time, onsite, and a contract that renews on a semi-annual basis.

Candidate will require travel up to 25%. Due to our end client, candidates must be able to work on CAI's W2 and be eligible to work in the US without a need for sponsorship now or in the future.

What You’ll Do

• Lead the strategic direction of our onboard real-time platform needs across all brands and touch points

• Lead the development of the casino real-time platform vision and definition of technology products

• Accountable for the on-time, on-budget, and on-strategy delivery of our products and projects

• Set corporation-wide technology standards and practices

• Manage all aspects of personnel management for direct reports and the overall team

• Own business relationships with all key stakeholders, Director level and above

• Provide input into Opex budget and manage to the set budget for the cost center

• Provide budget estimates for capital projects and manage project delivery within budget

• Responsible for technology capex and Opex products, with an assumed budget of $5M - $10M per year

• Manage product delivery budget, including vendor management, more than $5M per year

• May own Capital Appropriation Requests (CAR) of up to $50M

What You’ll Need

Required:

• Experience with casino floor tracking, customer management, and real-time data analytics

• Proficiency in implementing scalable, cloud-based solutions

• Expertise in deploying AI and machine learning tools

• Strong understanding of security protocols and regulatory compliance

• Proven ability to manage large-scale modernization projects

• Minimum 10 years in a gaming/casino product, design, or engineering senior leadership role

• Experience leading teams/organizations in bringing high-quality technology products to market

• Deep knowledge and extensive track record in leading teams in the delivery of technology products

• Proven ability to collaborate with and achieve actionable results through others

• Exceptional verbal and written communication and project/program leadership skills

• Candidate will require travel up to 25%.

Desired:

• Bachelor’s degree required; MS/MBA or other relevant advanced degree preferred.

Physical Demands:

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

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Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.