Cash Operations Specialist

Posted 3 Days Ago
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Heathrow, Hillingdon, Greater London, England
Entry level
Fintech • Software • Financial Services
The Role
The Cash Operations Specialist is responsible for maintaining currency cash stock and processing customer sales order files. Key duties include liaising with internal departments, managing stock orders, updating control records, handling customer queries, and conducting quality checks.
Summary Generated by Built In

Role: Cash Operations Specialist

Role Type: Full-Time, Permanent

Location: Radius Park, Heathrow

Working Hours: Shifts range between 7am-8pm, Mon-Fri

Salary: £12.75 per hour

The Role

To maintain currency cash stock. To extract and schedule customer sales order files containing foreign currency through processing systems, maximising automation and optimising workflow.

Key Responsibilities:

  • Liaise with Travelex internal departments i.e. Finance, Customer Services, CRM’s etc.
  • Professional and tailored interaction with external customers to include the provision of agreed data.
  • Continuous and regular interaction with stock suppliers and forecasting company resolving issues and differences
  • Manage physical stock ordering of cash, ensuring that stock replenishments are ordered and received in timely fashion according to forecast requirements.
  • Administer and update stock control records and inventories.
  • Ensure that all audit warnings are escalated and actioned real time.
  • Daily queries are received from Customer Services, Finance and all areas of Retail Operations. Using your understanding of systems, processes and implications resolve each query in a timely manner.
  • Diligently conduct quality checks

To be successful in this role, you would require the below competencies:

  • Excellent communication skills
  • Attention to detail with ability to focus on quality
  • Analytical Thinking and Problem solving skills
  • Ability to work on Word and Excel
  • Self-motivated with the ability to take on new initiatives
  • Awareness of risk issues is desirable

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex team by clicking apply!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Top Skills

Excel
Word
The Company
HQ: London
4,600 Employees
On-site Workplace

What We Do

Founded in 1976 Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 1,550 sites, including stores and ATMs, in some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres.

Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis - including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.

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