Cash Management Product Controls Associate

Job Description
Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers.
As a Product Controls Associate in Business Banking, you will be responsible for providing leadership in the execution of process mapping, risk identification, developing control recommendations, daily issue management, action plan remediation and client corrections across Business Banking Cash Management to allow for consistent and effective controls management. You will also be asked to encourage a control-conscience environment, full transparency of the issues/gaps and effective implementation of control measures.
Job responsibilities

• Working with the Controls Management, Legal, Risk, and Compliance teams execute plans to strengthen our control capabilities
• Ensuring we stay compliant with Control rules and regulations
• Lead cross-functional teams to: Map key processes across the Cash Management, identify risks, existing control activity, and potential control gaps
• Work in tandem with Cash Management Product Leads to perform a root cause analysis of potential issues.
• Propose solutions that ensure proper remediation, sustainability, and communicate progress to senior leadership
• Monitor key performance metrics for the organization
• Project manage ad hoc strategic controls-related projects as needed
• Update and maintain key documentation

Required qualifications, capabilities, and skills

• Minimum of 2 years of experience in a Risk or Controls-related field
• Excellent verbal and written communication skills with the ability to influence are required
• Demonstrated ability to drive projects forward in a complex highly matrix organization as well as with internal and external partners and across geographies in a collaborative manner
• Self-motivated with the ability to effectively prioritize multiple initiatives
• High-energy with the ability to adapt to a fast paced and changing environment
• Bachelors Degree required

Preferred qualifications, capabilities, and skills

• MBA preferred
• Minimum 2 years of experience within financial services, preferably cash management product management

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.