Case Manager, Magnolia House Women’s Shelter

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.

CAMBA’s Magnolia House located in the Brownsville section of Brooklyn serves 200 single women at any given time. The majority of these clients are diagnosed with mental illness, some dually with chemical addictions.

Position: Case Manager

Reports To: Clinical Supervisor

Location: 1424 Herkimer Street, Brooklyn, NY 11233 ​

What The Case Manager Does:

• Conduct initial intake, psychosocial evaluation and assessment of clients’ needs and periodic re-assessments of independent living plans including short-term and long-term client goals
• Create and maintain client electronic and paper files
• Assist clients in attaining their goals by identifying barriers, community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.)
• Assist clients in advocating for themselves in order to gain housing stability.
• Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing.
• Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions.
• Document and update all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.)
• Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
• May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• May schedule and escort client to appointments with referral organizations (educational, medical, social service, etc.)
• May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf.

Minimum Education/Experience Required:

• Bachelor's degree and/or equivalent experience.

Other Requirements:

• May be required to become First Aid/CPR certified
• May be required to become certified in overdose prevention
• Bi-lingual preferred

Compensation: $42,000-$46,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.