Case Manager - Long Term

Are you ready to be part of something truly innovative?

At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At DXC, we value collaboration, innovation, and diversity. By joining us, you’ll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.

If you’re ready to take the next step and make a real impact, we invite you to apply and help us build something amazing together!

The Workers Compensation Case Manager is responsible for overseeing and managing all aspects of workers' compensation claims for injured workers within a self-insured framework. This role involves coordinating medical care, facilitating return-to-work programs, and ensuring compliance with applicable laws and regulations. The Case Manager will collaborate with medical providers, employees, and management to promote a safe and efficient work environment.

What’s in it for you:

• Flexibility with a hybrid and remote working model.
• Permanent full-time opportunity.
• A professional environment that supports your career path within our global organisation.
• Join a collaborative, inclusive and growth focused environment.

Key responsibilities:

• This role will see you strategically manage a portfolio of workers compensation claims across NSW.
• Oversee the lifecycle of workers' compensation claims - either in the front end (0 – 72 weeks) or long term (73+ weeks).
• Develop and implement return-to-work plans in collaboration with the injured worker, medical providers and other stakeholders.
• Guide, educate and support injured workers on their rights, benefits, and responsibilities under workers' compensation laws.
• Collaborate with customer management and injured workers to facilitate a smooth transition back to work.
• Analyse claims data to identify trends and areas for improvement.
• Prepare reports for management on claim status, outcomes, and recommendations for enhancements.
• Ensure compliance with state and federal workers' compensation regulations.
• This position may require occasional travel to various company locations or medical facilities.

What we are looking for:

• 3+ years in a similar case management role, preferably in the workers compensation or insurance industry.
• Strong understanding of workers compensation legislation and regulations.
• Ability to manage multiple cases simultaneously and prioritise effectively.
• Excellent interpersonal & communication skills, with the ability to build rapport and collaborate effectively with various stakeholders.
• Demonstrated problem solving and decision-making skills.
• Proficient in using case management systems and MS Office suite.
• High level of attention to detail and accuracy.
• Tertiary qualifications in a relevant field (i.e. nursing, allied health, social work) is highly regarded.

About DXC

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organisations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

Your working environment

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends – from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

We are an equal opportunity employer

DXC is proud to be an equal opportunity employer, and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.