Case Manager I

We are recruiting for a motivated Case Manager I to join our team!

We are here for life’s journey.
Where is your life journey taking you?
Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:
Humanity in action, Triumph in hardship, Transformation in health.

Department

Managed Care RAE

Job Summary
Under minimal supervision, provides individualized telephonic and/or face to face transitional case management services for individuals who require intensive support and monitoring, including medical, behavioral, and/or substance abuse services on a time-limited basis during transition from critical events such as incarceration, homelessness, and/or drug use. Assists and educates patients to seek appropriate care and services at Denver Health for outpatient follow-up and enrolling in care. Works closely and collaboratively with community-based organizations, clinical providers, medical systems and interdisciplinary care teams to outreach, engage and advocate for the provision of timely, cost effective use of medical care and behavioral health services to facilitate high quality outcomes. Provides support to the Correctional Transitions Clinic (CTC) and CTC team members in assisting with patient recruitment and referral, program development, and workflow for new projects as directed.

Essential Functions:

• Provide expanded transitional case management services for transitions from incarceration, rehabilitation facilities, and/or homelessness to Denver Health’s clinical resources (20%)
• Establish/strengthen the relationship between the individual and the support services needed after reentry, housing security, and/or clean, sober living (20%)
• Direct the selection of goals, interventions, and services based on patients’ needs (20%)
• Provide wrap-around services to ensure a successful transition back into the community (20%)
• Create processes for individuals becoming Denver Health patients so they are connected with Enrollment Services, the Appointment Center, and other departments, as needed. (20%)

Education:

• Bachelor's Degree in Psychology, Sociology, Criminal Justice field, preferred, OR a closely related behavioral health field Required

Work Experience:

• 4-6 years Three- five years of experience working with diverse populations in a correctional facility, homeless shelter, rehabilitation facility or experience working in a healthcare facility that serves challenging (homeless, violent behavior, addictions, corrections, substance abuse, etc.) patients. Required

Licenses:

Knowledge, Skills and Abilities:

• Intermediate knowledge of the correctional and/or justice department(s)
• Intermediate knowledge of the community resources needed for reentry at Denver Health’s integrated care system
• Ability to create and strengthen partnerships in the community and seek out resources for inmates upon reentry
• Strong oral and written communication skills
• Proven ability to work effectively, both individually and as a team, with populations that have been incarcerated, mental health and substance abuse issues, violent behavior, and/or addiction tendencies
• Must be empathetic to needs of inmates, homeless individuals, and those in rehabilitation facilities
• Knowledge of community resources available to challenging populations
• Subject matter expert for various community advisory councils that serve to better connect corrections and Denver Health
• Bilingual in English/Spanish preferred
• Knowledge of Epic and other electronic health records systems
• Knowledge of Microsoft Office suite products

Shift

Work Type

Regular

Salary

$24.69 - $37.04 / hr

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.
As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.