CareScout Operations Administrative Intern - Summer 2025

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life.
We’re creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!
CareScout is a wholly owned subsidiary of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.
Position Title
Administrative Intern (CareScout)
Position Location
This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.
Your Role
At CareScout, we welcome your technical skills and visionary thinking as an administrative intern. You will be supporting the Field Team Network by assisting with administrative duties.
What You Will Be Doing
• Performing administrative tasks such as email communications, contacting Field Team Partners when information/documentation is needed, taking meetings note or organizing document storage
• Reviewing current processes, including live observation, for purposes of improving processes; includes updates of documentation
• May participate in time studies, including shadowing of team members to document tasks and time spent
• May perform quality review of calls or transactions to support excellence in customer service
• Other projects/tasks to support the business that align with skill or desired growth of the applicant
Must Have/What You Bring
• Ability to work at least 20 hours per week during the semester
• Proficient in Microsoft Office and Excel, able to work with multiple monitors.
• Clear, professional communication, both written and verbal
• Reliable, energetic, detail and goal oriented, able to follow instructions
Why Work at CareScout
• We have a real impact on the lives of the people we serve
• We work on challenging and rewarding projects
• We give back to the communities where we live
Additional Information
The hourly rate for this role is $16.00-$17.00