Captive Account Manager

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Principal Purpose of Position:

• Provide clients with expertise in the field of assigned lines of insurance along with a quality of service that maintains long-term relationships.  Maintain and develop existing and new customers through appropriate propositions, ethical sales methods, and relevant internal liaison to optimize quality of service, business growth, and customer satisfaction. 

KNOW-HOW

• Customer focused to establish and maintain effective relationships

• Disseminate appropriate needs of client as it relates to Commercial Lines Insurance

• Market Carriers for appropriate coverage

• Facilitate requests and needs of Carriers on behalf of clients
• Use independent judgment and discretion placing values and coverage’s and makes appropriate recommendations to clients with matters of insurance
• Take completed applications, including follow-up for documents required for processing in accordance with company policies and procedures
• Set the customers’ expectations and educate them on the entire Insurance process
• Follow through on transactions to ensure policies are properly issued

• Train and support staff and department on an on-going basis
• Special projects as assigned

Education and/or Training:

• High school graduate or general education degree (GED)
• College degree preferred
• Working knowledge of insurance in local area preferred

• Must have a P&C License
• Professional Insurance designation preferred, such as CIC, CISR or CPCU

Relevant Work Experience:

• Minimum of 1-3 years of Insurance experience desired
• Intermediate level of experience in Microsoft Office products, specifically Word, Excel and Outlook

Planning/Organizing/Managerial Knowledge:

• Self-confident to make sound independent decisions
• Ability to prioritize multiple tasks to meet deadlines

Communicating & Influencing Skills:

• Excellent written and verbal communication skills
• Ability to successfully interact with a variety of people and function well in a team environment

Outputs:

• Meet goals and objectives as agreed, comprehensively reviewed, and subject to modification
• Maintain and develop existing and new customers through appropriate propositions, ethical sales methods, and relevant internal liaison to optimize quality of service, business growth, and customer satisfaction. 
• Support and maintain the Commercial Lines Department, including staff and production.

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At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Click here for Washington State benefit information.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Click here for Washington State benefit information.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $67,670.00 - $98,125.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

If you are a person with a disability needing assistance with the application process, please contact [email protected]

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.