Capacity Management Business Analyst

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Profile Summary:

The Business Analyst within the Capacity Management Team is responsible for ensuring that there is adequate technology capacity to meet funded work and for ensuring that Senior Technology Management is correctly advised on the current state of resource capacity and demand, and to ensure that use of existing capacity is optimized. The individual will follow established processes and has the responsibility to assist Technology Managers to successfully manage their resource data in a manner that shows the actual capacity/demand state.  Additionally, they are responsible for ensuring an accurate technology software inventory, tracking timing for renewals, and communicating with all interested parties when processing renewals or paying software vendor invoices.  Finally, they will work to ensure the accuracy of systems data related to contractor resources in support of paying vendor invoices correctly.

The Contributions You’ll Make:

• Review submitted software and contractor invoices for accuracy.
• Assist in the process of resource invoice payment.
• Track all vendor software within the applicable technology department.
• Work with technology and business vendor software owner to approve renewals and accurate payment processing.
• Work with technology resource managers to ensure accurate forecasting, work estimation and timesheet submission.
• Monitor spend to budget in various project budgets and alert management when projects will not meet plan.
• Provide periodic updates on work status to technology management.

Minimum Skills and Experience:

• 4yrs+ experience in a general financial analysis or capacity management role
• Good communication and interpersonal skills. The individual will work with many levels of technology and business leadership.
• Demonstrated strong Excel skills.
• High attention to detail.
• Ability to create and manage financial metrics.
• Strong data analysis skills
• Ability to adhere strictly to established processes and offer recommendations for improvement of these processes.
• Ability to work with different delivery teams to track the program status and reporting.
• BA in technology or financial area of concentration, or equivalent experience

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$97,160 - $152,880 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.